4/10 Fair
Feb 9, 2025
You get what you pay for (if you are lucky)
I was booked into a Deluxe room. If that was deluxe I dread to think how bad standard was.
It got off to a bad start when Hotels.com said I could check in early. There was no reference to this in the confirmation so I emailed the hotel. They said I could check-in at 11. Excellent. Changed my plans and turned up to be told, “No come back at 3”. After complaining in bad Spanish (no English at reception) I got a room at 1.
The room was tiny and just about accommodated a king size bed. The furnishings were cheap and falling apart. I struggled to find a power point. It was cold and there was no temperature control. The blinds wouldn’t shut properly. The traffic noise was really loud. I couldn’t work out how to turn off the strip light in the room and the reception were no help (I ended up taking the keycard out).
Breakfast was pretty poor too.
Not impressed
Kenny
Kenny, 1-night trip
Verified Hotels.com guest review