8/10 ดีมาก
11 ก.ค. 2025
Beautiful hotel
A unique lovely stay in Ten-YU in Hakone. Service at the front desk was excellent, welcomed and shown to our room. Complimentary sparkling wine and soft drinks in the early evening a special touch. We enjoyed the complimentary coffee and the evening buffet was great. A wide selection and the meal included a drink.
My only small negatives was the breakfast buffet which had limited healthy western vegetarian options, the lack of anywhere to eat at lunch time/during the day and no gym or fitness options available e.g onsite yoga or gym etc. When the weather was raining lunch and fitness options such as a gym would have been appreciated.
Our room was on a high floor with lovely views and was comfortable, a good size and clean.
Overall a lovely, unique hotel.
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