The location of the hotel was amazing, and we really enjoyed the fabulous downstairs restaurant and nearby shopping. However, on our first night, we noticed an insect crawling out from the couch, which was concerning. The following day, housekeeping did not refill the tissue box or the toilet paper, which was inconvenient. Additionally, we were disappointed to find the pool closed during our stay. When we asked the front desk about it, we were told it would not be repaired for another two weeks.