My family had a great stay in a castle-view room. It was spectacular! The location cannot get better, with major malls and restaurants less than 700 meters away. The staff was very courteous. What a refreshing change from all these unattended/automated hotels.
Clean, convenient, excellent service. Would recommend. A bit plain, but well worth the money.
Derek
Derek, ทริป 2 คืน
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10/10 ไร้ที่ติ
6 พ.ค. 2025
WATANABE
WATANABE, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
5 พ.ค. 2025
Service was the best!! We lost a luggage key and only realised it 3 days later. Kobayashi-san assisted us swiftly and even arranged delivery to our last hotel thankfully it got to us before we departed Japan. Once again many thanks to Kobayashi-san!
The view of Kumamoto Castle was excellent; too bad there is still construction going on to repair the castle after the 2016 earthquake. Even though the hotel is the closest to the castle, you will need to walk all the way to the South Gate to enter.
Parking slots are abundant so no worries. There are 3 washing machines and 3 dryers at the laundry room located near reception desk. Beds are comfy. Complimentary water is provided everyday.