It was a horrible place. Granted Americas Best are older properties and in the past werenât an issue, but this place stunk of roaches and pesticides and the clerk I dealt with was very flippant about me not not wanting to stay there, he just said âWhateverâ and waived his hand very dismissively. This was just the lobby and office area. He came from what I assume was the managers apartment.
Will give it a poor review on the Hotels. Com
app/website.
I stayed at the same hotel about one year ago and nothing changed, In fact by default I think I had the same room.
There are paint chips everywhere, the door has tissue stuffed where the latch would be. The toilet runs constantly. A/C though set was never cold or comfortable. Coult not be adjusted. Light on night stand near the bathroom never works . .It's too far to use the other side of the bed. THE BED IS TOO HIGH for me to get in. The top is near my waist, impossible to get into bed, had to put my foot on the night table, and use the ice bucket tand use the couch cushion o raise myself a few inches.
There is a fridge and microwave but absolultely NO PLACE to put anything, no table or ledge or shelf to place a dish or cup or food, fruit anything. I had to use the bed to access my cane, phone or ipad,any clothing. NO TISSUES anywhere I'm not talking about toilet tissue. Just a tissue to blow nose or personal use. They offer no coffee service. There was no possiblitiy to get a drink unless you bring it all yourself. I had one cup I brought myself. So next time I would have to bring a stepping stool and a little table it's ridiculous. No store nearby just to get any essential.
Filthy, misrepresented, broken toilet seat, cold water, half the outlets dont work, dark green algae in a pool advertised that isnt open, dont provide breakfastâĶ.shameful
We didnât even go inside. There were people living in this hotel! There was a family with four kids unloading their groceries. It was took late to even get a refund so I just took the hit and went somewhere else. It should be listed as a 1 star at most.
This was the most disappointing stay ever and I have traveled all over the world. I didnât feel safe and the rooms were disgusting the paint was peeling off the walls and were dirty. The shower was full of mold. They advertise breakfast but didnât have it which I would not have eaten there if they did. The towels for the shower were worn and old. The sheets had marker marks on them. Just horrible!
After driving hours, we get to the hotel and they couldnât accommodate us because they didnât have any rooms available even though we had reservations
Unfortunately, very disappointed
Condition of room is unsanitary dirty, cabinets is full of cockroaches A/C didnât working and strong smell of cigarettes Associated offers the other room but it was same condition
Was trying to get refund through Expedia website but agents left the chat without resolve the issue. Website didnât work well it took me hours to ask for help but I was left hopples. Very unhappy with service
They called on my way to the hotel stating that they had plumbing problems and did not have a room for us. We were left trying to find a room at the last minute not very happy understand problems happen. Hoping that my credit card will be refunded the amount.
I like the staff and owner , they are there anytime if you have problem and safe place today, I like the lake water beside when we open the door, view was good , overall satisfied