Convenient location in downtown Chicago Theater District. Check in fast and courteous front desk person.
Brian
ทริปธุรกิจ 1 คืน
6/10
A real mixed bag. Bed was incredibly comfortable, slept really well. Air conditioning was great. Good size room.
Location was great access all the public transit options, walking distance to so many different restaurants. Free coffee for guests by the front desk lobby each morning. Housekeeping was awful, very inconsistent my entire stay. Guests in rooms next to me were too loud some nights, playing loud music and yelling. That was well past midnight. For the prices they are charging and what you're actually getting doesn't add up. What you're paying for at this hotel, more than anything else, is the prime downtown location
Theodore
ทริป 9 คืน
4/10
Not great. Dirty. No hand soap or body wash in room and the towels even looked dirty. There were also those silver small slug-looking bugs in the bathroom and by the window. Wiped floor with towel and dirt was all over towel.
ผู้เข้าพักจริง
ทริปธุรกิจ 2 คืน
6/10
The design & layout of the room was nice. However, the floors looked like they weren’t swept or mopped. There were hair strands everywhere.
Thea
ทริปกับครอบครัว 3 คืน
10/10
Branden
ทริป 1 คืน
6/10
The room I ordered was a king bed room, but the bed was not a king. It was larger than a queen but smaller than a king, not sure what size it was. Housekeeping only came to provide new towels and never made the bed or anything else. There are little amenities in this hotel and it was extremely overpriced for what you got. Shower is also very small.
Maxwell
ทริป 4 คืน
10/10
Ashley
ทริป 3 คืน
10/10
Richard
ทริป 1 คืน
8/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
local perfeito , próximo de tudo , ótimo custo beneficio
Josias
ทริป 3 คืน
6/10
Jason
ทริปธุรกิจ 1 คืน
8/10
Overall, it was a great stay. The location is very convenient to everything downtown. The staff is very friendly as well. The only complaint is room cleanliness. There was a day where the beds weren’t made, it was just left how we had it. One is the towels was also completely covered in hair. The fridge had a bad smell and the floors definitely needed to be cleaned. There was a lot of dust and other debris under the bed and under the bathroom sink.
Krista
ทริปกับเพื่อน 4 คืน
10/10
Room was clean, beds were comfortable and staff were both helpful and kind. I was able to leave my bags in a secured closet (with offered tags) after check out. Everything about my experience with this hotel exceeded my expectations. I highly recommend.
Barbara
ทริป 4 คืน
10/10
Excelenteee!
Crispin Aaron
ทริปธุรกิจ 6 คืน
10/10
Always stay here. Great location. Big rooms. No 'bells and whistles' but clean anf safe. Will always return.
Catherine
ทริป 4 คืน
6/10
-During weekend, no house-keeping even though the receptioniest confirmed of it.
-Reception is not very kind.
- The reception is on 9th floor, and the entrance is narrow and elevators are dirty and sometime not working ( 5min. locked up inside of elevator on 19th floor )
- Photos of hotel details look 4star
hotel, but not that clean.
- Traffic noises are quite annoying.
- The only PRO point is location in downtown.