Amazing customer service at check in and check out! We stayed in a king suite and it was very spacious and comfortable. Parking was a little tight since we have a large vehicle, but thankful they had off street parking! We didnât have time to eat in the am, but breakfast looked delicious, and had lots of options! We will stay here again when my husband has surgery.
Super conveniently located but if booking thru a third party would advise to call ahead and get info. Pool was closed and that was the main reason we stayed but once checked in was told pool was closed. But we are able to use a neighbor hotels pool which is in walking distance.
Hospitable reception, and very friendly bar tender! The room was spacious, clean, with great amenities. Offering a shuttle service to and from Dana Farber Cancer Center was a blessing!
The pool was down. It wasnât specific that this was an issue when I booked the room. We specifically booed this cause of the double room and the pool for a family overnight. When I learned the pool was down for renovation, they resolved it quickly by shuttling us to their sister property down the road. Not as convenient, but my grandson and kids were able to swim.
The property was dated the lights in the hallway were way to bright and too many nothing like home suites I've stayed at before...room very small and parking horrible have to stop on steep hill to scan card . The employee checking is in was ok but not great or very friendly. ..very annoying you have to park out front on busy street to check in.