The hotel staffs didn’t have real Japanese hospitality and couldn’t speak English well. They were very rigid and usually say sorry which didn’t mean real sorry. We bought one champagne and would like to pair with Kaiseki food. The manager didn’t give us compliment for corkage charge though we had a group of five people. Every ryokan that we stayed they were very flexible and more friendly.
Amazing place to stay. The gardens and views were stunning. The dinner is average for vegetarians.
Madhuvanesh
Madhuvanesh, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
11 เม.ย. 2025
Luxury cruise experience in a hotel!
This is a beautiful resort hotel with hot springs bath that offers view of Mt Fuji. Excellent service, breakfast buffet and private dining room for traditional Japanese dinner. Many extras including hotel shuttle to train station and traditional drum show, access to wine lounge. Friendly staff that speak English.
Christie
Christie, ทริปกับเพื่อน 2 คืน
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8/10 ดีมาก
7 เม.ย. 2025
We have stayed in this ryokan a few times. The quality of dinner has been declining. It was not bad but not good. It was just social. And I think for ryokan food quality is important. But everything else was good.
Wonderful location and service. Beautiful grounds. Excellent range at breakfast though many large groups. Excellent wine bar that we paid for as part of the booking. Self help to over 30 types of Japanese wine and premium snacks. Plus wonderful onsen in the room. Would stay again