The hotel staffs didn’t have real Japanese hospitality and couldn’t speak English well. They were very rigid and usually say sorry which didn’t mean real sorry. We bought one champagne and would like to pair with Kaiseki food. The manager didn’t give us compliment for corkage charge though we had a group of five people. Every ryokan that we stayed they were very flexible and more friendly.
This is a beautiful resort hotel with hot springs bath that offers view of Mt Fuji. Excellent service, breakfast buffet and private dining room for traditional Japanese dinner. Many extras including hotel shuttle to train station and traditional drum show, access to wine lounge. Friendly staff that speak English.
Christie
Christie, ทริปกับเพื่อน 2 คืน
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8/10 ดีมาก
7 เม.ย. 2025
We have stayed in this ryokan a few times. The quality of dinner has been declining. It was not bad but not good. It was just social. And I think for ryokan food quality is important. But everything else was good.
Wonderful location and service. Beautiful grounds. Excellent range at breakfast though many large groups. Excellent wine bar that we paid for as part of the booking. Self help to over 30 types of Japanese wine and premium snacks. Plus wonderful onsen in the room. Would stay again
Debra
Debra, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
13 ก.พ. 2025
Great stay
Very nice hotel, conveniently located near the Kawaguchiko station. Great view of the lake and Mount Fuji. Kaiseki dinner was great and breakfast was very good, also.
Dennis
Dennis, ทริป 1 คืน
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10/10 ไร้ที่ติ
5 ก.พ. 2025
Shing Fung
Shing Fung, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
18 ม.ค. 2025
Amazing views, spectacular room, excellent hospitality. We love staying here - all the food and amenities are fantastic. The onsen was lovely in the cold weather. We wished we were staying longer!
Brenda
Brenda, ทริป 1 คืน
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10/10 ไร้ที่ติ
13 ม.ค. 2025
가장 아름다운 호텔..300점에 달한다는 이케바나의 감동
구석 구석 너무 아름다웠습니다. 놀라움의 연속이었고요. 지금까지 많은 호텔을 다녀봤지만 가장 아름다운 호텔이었다고 말할 수 있습니다. 300점에 달한다는 이케바나를 찾아보는 즐거움이 특히 컸습니다. 늘 후지산을 바라볼 수 있는 감동에 스탭분들도 매우 친절했습니다.
다만 호텔 안에 점심 식당이 없는 점은 좀 당혹스러웠습니다.