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Aparthotel

THE FACE Suites Hotel

5.0 star property
Luxury aparthotel with 2 restaurants, near KLCC Park

Choose dates to view prices

Photo gallery for THE FACE Suites Hotel

Interior
Full-size fridge, microwave, dishwasher, electric kettle
Gym
2 outdoor pools
2 restaurants, lunch, dinner served; international cuisine
In the heart of Kuala Lumpur, The Face Suites Kuala Lumpur offers a luxurious retreat with two outdoor pools and a rooftop terrace offering stunning views. Enjoy international cuisine at one of the two on-site restaurants, relax in the coffee shop or stay active in the gym. With helpful staff and free WiFi, this aparthotel near Petronas Twin Towers is perfect for your next getaway.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Lounge area
  • Bar
  • Kitchenette
  • Pool
  • Refrigerator
  • Parking available

Main amenities (12)

  • 200 apartments
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Kitchenette
  • Living room
  • Television
  • Daily housekeeping
  • Washer/dryer
$89 nightly
The total price is $98
Sep 1 - Sep 2
Total with taxes and fees

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 Bedroom

Full-size fridge, microwave, dishwasher, electric kettle

Deluxe Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • 880 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 850 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • 850 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Premier Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • 1325 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Grand Premier

One Bedroom Grand Premier | 1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Grand Premier

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • 1090 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Premier Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • 1030 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • 1020 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • 1050 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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About the neighborhood

Map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Petronas Twin Towers - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • KLCC Park - 14 min walk - 1.2 km
  • Pavilion Kuala Lumpur - 2 min drive - 1.9 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 20 min walk
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Bukit Nanas Station - 3 min walk
  • Dang Wangi Station - 5 min walk
  • Medan Tuanku Station - 6 min walk

Restaurants

  • ‪R Club Lounge - ‬2 min walk
  • ‪Cafe: In House - ‬3 min walk
  • ‪Kak Mah Nasi Bubur Berlauk - ‬4 min walk
  • ‪Club De Macau - ‬3 min walk
  • ‪Restoran Kak Mah Tomyam - ‬3 min walk

About this property

THE FACE Suites Hotel

THE FACE Suites Hotel features a rooftop terrace and puts you within a 15-minute walk of Petronas Twin Towers. Guests can take a dip in one of 2 outdoor pools or enjoy international cuisine at Cafe iL Viso, one of 2 restaurants. A bar/lounge and a fitness center are other highlights, and apartments offer conveniences like kitchenettes and washers/dryers. Fellow travelers love the pool and helpful staff. Public transportation is just a short walk: Bukit Nanas Station is 3 minutes and Dang Wangi Station is 5 minutes.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Property size

    • 200 apartments
    • Arranged over 51 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MYR 40 per day)
    • Onsite valet parking (MYR 40 per stay)
    • Wheelchair-accessible parking on site
VPN_KEY

Other information

    • No stag/bachelor or hen/bachelorette parties

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (MYR 40 per day)
  • Valet parking on site (MYR 40 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 110.0 per night

Bathrooms

  • Shower
  • Shampoo
  • Bidet
  • Hair dryer
  • Towels provided
  • Slippers
  • Toilet paper
  • Soap
  • Bathrobes

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair-accessible parking

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • 24-hour front desk
  • Free bottled water

Location highlights

  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 200 rooms
  • 51 floors

Special features

Dining

Cafe iL Viso - This café specializes in international cuisine and serves light fare only.
Deep Blue - This rooftop bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 500 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from September 9 2025 to September 12 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from August 19 to August 22:
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for MYR 110.0 per night

Parking

  • Self parking costs MYR 40 per day
  • Valet parking costs MYR 40 per stay

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

Also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur
THE FACE Suites Hotel Aparthotel
THE FACE Suites Hotel Kuala Lumpur
THE FACE Suites Hotel Aparthotel Kuala Lumpur

Frequently asked questions

Does THE FACE Suites Hotel offer free cancellation for a full refund?

Yes, THE FACE Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at THE FACE Suites Hotel?

Yes, there are 2 outdoor pools and a children's pool. The pool will be unavailable from September 9 2025 to September 12 2025 (dates subject to change).

Are pets allowed at THE FACE Suites Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at THE FACE Suites Hotel?

Yes. Self parking costs MYR 40 per day. Valet parking costs MYR 40 per stay.

What are the check-in and check-out times at THE FACE Suites Hotel?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.

What is there to do at THE FACE Suites Hotel and nearby?

THE FACE Suites Hotel has 2 outdoor pools and a fitness center.

Are there restaurants at or near THE FACE Suites Hotel?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does THE FACE Suites Hotel have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a refrigerator, a dishwasher, and a microwave.

What's the area around THE FACE Suites Hotel like?

THE FACE Suites Hotel is in Golden Triangle, a short 3-minute walk from Bukit Nanas Station and 13 minutes' walk from Petronas Twin Towers.

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THE FACE Suites Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
View
Breakfast
Apartment
Elevator
Restaurant
Kitchen
Infinity pool

Reviews

6/10 Okay

Location is good
Vincent, 5-night trip

10/10 Excellent

Spacious two bedroom suite. Unit has washer dryer which helped us a lot.
Wasif, 7-night trip

10/10 Excellent

My stay at The Face Suites in KL was fantastic and truly exceeded expectations. This hotel-apartment hybrid offers the perfect blend of space, comfort, and an unbeatable city view. The standout feature for me was definitely the rooftop infinity pool – it offers a breathtaking view of the Petronas Twin Towers and the KL Tower. Whether during the day or lit up at night, it’s absolutely stunning and one of the most iconic views you can experience in KL.
Istar, 5-night trip

8/10 Good

Really practical and spacious stay with a killer rooftop pool. Getting a bit too busy compared to the last trip - means the great pool is less cool, and the lifts are a huge pain especially at checkout. Stayed in a higher class room than last time, but it actually felt less space and the view was substantially worse. A bit disappointing but still a really great place for families in terms of price, location and space.
Nicholas, 9-night trip

10/10 Excellent

Nice property, ample space for 4. Only issue was the time it took to get a lift. Other than that had a very pleasant sta
Yetunde, 4-night trip

10/10 Excellent

Love the hotel and room is great, lots of room for the three of us. Wish they didn’t charge us for the deposit which we still haven’t received it back.
BONNA, 5-night trip

8/10 Good

The room i got was very nice although there was little to any hot water, for all you military guys without a passport this is definitely not the hotel for you as they will not under any circumstances let you check in without one. Definitely would recommend the superior room tho for the space and very modern bathroom and open space available.
Elijah, 2-night trip

4/10 Poor

This was one of the worst stays in my past Expedia experience. The room was spacious, but not clean when we arrived. The location and view from the top floor were great. Yet the elevators were extremely slow, adding 5 minutes both ways. Our room was opened unannounced by a worker while we were trying to relax in the room, and he immediately left without any explanation, making us feel unsafe in the hotel. The building was shared with multiple hotel providers, and the lobby was quite busy and unorganised. Please stay away from this property if you are expecting any starred hotel standards.
Yixiang, 3-night trip

10/10 Excellent

I had an incredible experience at The Face Suites! From the moment I arrived, the service was warm and professional. The suite itself was spacious, modern, and equipped with everything I needed — it felt more like a luxury apartment than a hotel room. But the real highlight? The sky deck infinity pool. It offers one of the most breathtaking views in all of Kuala Lumpur — swimming with the Petronas Twin Towers and KL Tower in full view was surreal, especially at sunset when the city lights begin to sparkle. It’s truly a must-see spot that lives up to the hype on social media.
Anthony, 1-night trip

10/10 Excellent

Accommodation that I would definitely recommend if you are traveling as a family
Chul, 4-night trip

10/10 Excellent

lovely

Love the location, love the suite ….overall ….manifique
claudia, 3-night trip

10/10 Excellent

I have stayed at Face apartments a number of times and have always received excellent service
Rory, 1-night trip

10/10 Excellent

😙
Sven, 7-night trip

10/10 Excellent

I have stayed here over the years as part of my travelling to Asia trip. Always enjoyed my stay a Face, that's why I always return😍
Rory, 1-night trip

6/10 Okay

Other than the long wait for check in and the lift, a wonderful stay with my family
Poh Choo, 1-night trip

10/10 Excellent

Very well
Huang, 4-night trip

10/10 Excellent

Stunning views, clean pool and friendly staff. Cannot say anything bad about this place- would definitely stay again and recommend to others.
Kinga, 3-night trip

10/10 Excellent

The face suites was just as good as 2022. Their dining area upstairs had alot of good options on the menu to choose from. Their staff was friendly and helpful with any problems I had. I would be glad to go there next year for Amg
Deante, 7-night trip

10/10 Excellent

Amazing service and location
Rochelle, 1-night trip

4/10 Poor

Very disappointed by the condition of this property. Will stay at one of the hotels next time - much better value for the price point. Location was nice but there was very visible wear in the room which were also not well cleaned. Also expect to wait an average of 10 mins for the elevator. Pictures are misleading as you do not get a full view of the patronas towers from rooftop pool. I lost one of the keys and was charged at checkout which is quite ridiculous for a “luxury” property. Absolutely would not stay here again in KL
Roshni, 3-night trip

10/10 Excellent

Great , staff are friendly and super helpful
Chi Wai, 2-night trip

2/10 Terrible

Right after checking in, I found bugs in the room. It was disgusting. I immediately informed the staff, but they didn’t offer any help, no apology, and acted completely uninterested. That alone should’ve been enough to leave. On top of that, the hotel is confusing — they don’t explain anything, not even how to get to your room. Not all elevators go to every floor, and no one bothered to mention that, so I wasted time trying to figure it out on my own. The service overall was rude and careless, and the cleanliness was clearly not a priority. I’m really disappointed and can’t recommend this hotel to anyone. Definitely not worth the money.
Jil, 2-night trip

10/10 Excellent

We enjoyed our stay and the infinity pool was amazing especially at night . The staff were friendly and they have a good breakfast. Will stay here again nextime .
Jaramie, 2-night trip

10/10 Excellent

Very good Hotel! Anytime again!
Hendrick, 6-night trip

10/10 Excellent

Excellent service and great location. Rooftop pool was awesome!
Sung, 6-night trip