Khun Nut is my favorite thing about this place. When I arrived (early) with my prepaid reservation, there was no one there to greet me or help me or check me in. There were no other customers, and no office staff anywhere on the property. But I found Nut outside doing garden cleanup, and she took care of everything for me. I don't think it was even her job and she speaks very little English, but she is amazing! She is helpful and caring and pleasant and professional in her attitude and style. She is everything you want in hotel staff - she never says no, she just figures out what to do and how to do it.
The resort is clean and modern and in great condition. Even the smallest, cheapest rooms are huge and with a big, clean, beautiful pool and large beautiful rooms, even the smallest rooms are huge and nicer, cleaner and more modern than you can possible imagine. But the place really is a 'retreat' in the middle of nowhere. It is at least twenty minutes away from anything else. The pool is also huge, clean and beautiful, and they have a large restaurant. The large breaded shrimp are the best I ever tasted. Other items were less impressive to me.