Unleash your senses at this luxury hotel's art gallery or rejuvenate with relaxing spa treatments. Then enjoy life’s simple pleasures by sipping coffee in the lobby.
In Abu Dhabi City Center, Queen Palace Hotel offers a luxurious retreat with spa services like body treatments and wraps. Unwind at the rooftop terrace or explore the art gallery on site, then stay connected with high-speed WiFi and convenient amenities like an elevator and coffee/tea in the lobby.
Queen Palace Hotel features a rooftop terrace and puts you just a 5-minute drive from Abu Dhabi Mall and Abu Dhabi Corniche. Guests indulge in body wraps, then grab a bite to eat at the restaurant. Other highlights include 7 bars/lounges, a fitness center, and a snack bar/deli.
Languages
Arabic, English, Filipino, Hindi
At a glance
Hotel size
93 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Secured onsite self parking (AED 20 per night)
Secured onsite valet parking (AED 20 per night)
Property amenities
Food and drink
7 bars/lounges
2 coffee shops
Restaurant
Coffee/tea in a common area
Private dining
Private picnics
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Romance packages
Facilities
Built in 2015
Safe-deposit box at front desk
Rooftop terrace
Fitness center
Swimming pool
Art gallery on site
Designer stores on site
Shopping mall on site
Spa services
Banquet hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Room amenities
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free newspapers
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include body wraps, body scrubs, and body treatments.
Fees & policies
Optional extras
Late check-in between 2:00 PM and 6:00 PM can be arranged for an extra charge of AED 100
Parking
Secured self parking costs AED 20 per night
Secured valet parking costs AED 20 per night
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Also known as
Queen Palace Hotel Abu Dhabi
Queen Palace Abu Dhabi
Queen Palace Hotel Hotel
Queen Palace Hotel Abu Dhabi
Capital O 325 Queen Palace Hotel
Queen Palace Hotel Hotel Abu Dhabi
Frequently asked questions
Is there a pool at Queen Palace Hotel?
Yes, there's a pool.
Are pets allowed at Queen Palace Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Queen Palace Hotel?
Yes. Self parking costs AED 20 per night. Valet parking costs AED 20 per night.
What are the check-in and check-out times at Queen Palace Hotel?
Check-in start time: 2 PM; Check-in end time: 7:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Queen Palace Hotel and nearby?
Queen Palace Hotel has 7 bars and a fitness center, as well as spa services.
Are there restaurants at or near Queen Palace Hotel?
Yes, there's an onsite restaurant.
What's the area around Queen Palace Hotel like?
Queen Palace Hotel is in Abu Dhabi City Center, a short 9-minute walk from Al Wahda Mall and 12 minutes' walk from Al Nahyan Stadium.
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Queen Palace Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.4/10
Staff & service
6.6/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 16, 2024
Great place
Fernando
Fernando, 2-night trip
10/10 Exceptional
Jul 12, 2024
Love ❤️ the skyline view of my room. All staff so kind, professional, and sweet. Highly recommend!
Kathleen
Kathleen, 1-night trip
10/10 Exceptional
Nov 21, 2023
This property is really good ...The essentials are easily available around the stay ...
The stay staff is also friendly and the cleanliness is cool...
Shravan
Shravan, 2-night trip
10/10 Exceptional
Sep 26, 2022
Nice and friendly staff.
Hotel is Recommended
Verified traveler
1-night trip
6/10 Good
Sep 1, 2024
Average
Fernando
Fernando, 1-night trip
2/10 Poor
Oct 20, 2024
The 20 dirham they unexpectedly charge you when you use ther parking
raffi
raffi, 1-night trip
8/10 Very good
Feb 22, 2023
Nice Hotel, but louder sound night club
JAFAR
JAFAR, 2-night trip
8/10 Very good
Oct 12, 2022
Its a decent hotel, very nice staff and hospitable. 5 stars
Roy
Roy, 1-night trip
8/10 Very good
Oct 15, 2023
I had a few concerns right when i got to the hotel, but the staff stepped up and took care of me right away.
Thanks for making my stay a good experience
Luis
Luis, 6-night trip
8/10 Very good
Feb 27, 2019
Hotel is good but service staff need more friendly with guest
Malinda
Malinda, 1-night trip
2/10 Poor
Sep 24, 2024
Had to leave the room in the middle of the night from how horrible the experience was. Party next door for the entire duration of the night. Unresponsive staff. Unclean.
Amro
Amro, 1-night trip
10/10 Exceptional
Oct 15, 2023
nice hotel in Abu dhabi
Its location is wonderful and the staff are very kindly and helpful..Due to the club at 3rd floor, my room at 5th floor was too noisy until 4 am.. next day, when I asked, the staff moved my room to 9th floor. It was cozy.
Dongsik
Dongsik, 3-night trip
2/10 Poor
Sep 7, 2024
Dirty bed sheets. Mold on walls and ceiling. Windows are not sealed. Rude staff. Night clubs on 3ed floors with loud music that prevents you from sleeping. Do not go there. I would sleep under a bridge rather than staying here again.
mohammad
mohammad, 1-night trip
10/10 Exceptional
Jul 20, 2023
great
Mahmoud
Mahmoud, 1-night trip
8/10 Very good
Jun 5, 2019
0000000000000000000000000000000000000Location is OK!
Bed is verry basic.
Verified traveler
3-night trip
10/10 Exceptional
Nov 22, 2022
Everything was great no problem
Carolina
Carolina, 1-night trip
6/10 Good
Oct 5, 2023
Door staff were very helpful. Leakage from aircon onto two bathroom floors. Breakfast below par. Good location. Noisy disco till 3 or 4 am.
Caroline
Caroline, 3-night trip
6/10 Good
Mar 18, 2019
I want to be fair. We had such an amazing time in Abu Dhabi. The hotel was exactly what we paid for. We felt safe. The guys at the front were cordial. The only thing they rationed the toilet paper and bath towels. Hotel perfectly located
Dolores
Dolores, 4-night trip
6/10 Good
Dec 22, 2023
Our stay
It's hard to say that it's 4 star hotel. Not so clean in the room, good view but dirty windows. TV didn't work, Wi-Fi very slow. The toilet broke up and we wait for the repair 1 hour. Breakfast little bit poor. Plus for receptionist who helped us with check in flight.
Ewelina
Ewelina, 2-night trip
2/10 Poor
Dec 10, 2018
Worst ever and too many cockroaches!!
The worst ever! Never stay here as too many cockroaches and staffs are not helpful at all!!!
uk
uk, 1-night trip
2/10 Poor
Mar 18, 2019
worst stay ever in the middle east
Very noisy rooms - was moved three times through the night
Air conditioning units on the roof.
Nightclub continued well beyond 3am
Front desk not in the least bit interested
Pathetically small pool
Kevin
Kevin, 1-night trip
4/10 Fair
Feb 13, 2019
Four visits by staff before they understood AC broken and switched rooms. First room reeked of cigarette smoke (non-smoking room), no iron, when requested one they brought one with broken, taped shut steam part. Pool under maintenance.
Verified traveler
3-night trip
2/10 Poor
Oct 15, 2022
Extremely bad check in experiemce
Rodolfo
Rodolfo, 1-night trip
8/10 Very good
Jan 26, 2024
When we arrived they said there was no room!
It was overbooked. We should have got a massage - not true. They kept on several times. After we ment it was there problem and they have to solve it, they contact the manager and he arranged with a room directly.
It was exactly what we booked.
The chec in lady later wanted us to pay for the breakfast which was included - so we denied. It was in our booking paper.
Later we heard from another guest that he had the same problem with overbooking.
This was an odd situation for us. We had been travelling the whole day and was very tired. Heard that it was hard to get a room like ours in AD at time.
Jan-Erik
Jan-Erik, 2-night trip
2/10 Poor
Nov 22, 2021
This was the worst hotel I have ever been to. It has three clubs that blast music every night till 3 am, impossible to sleep. There was vomit in the washroom that wasn't cleaned properly. The lobby smells as soon as you walk in. The hot water runs out quickly. I asked for a iron and they gave me a cheap one that dirtied by white shirt. The internet rarely ever works. This was a really horrible experience, so disappointed for my first visit to Abu Dhabi. I read some good reviews, but obviously they were fake or made by people who don't travel very much. Stay away from this place or you will regret it.