AWFUL! When we got to the room the door was wide open. Laundry from the whole 2nd floor was right in the walk way. carpet in the rooms was dirty still and shower had hair from previous people. Tried calling the front twice and no answer. We had to leave and go to an event when we got back pulled back the sheets and bedding was dirty. Husband went to the front and asked for clean sheets and we would change them ourselves and 10 minutes later smoke alarm started beeping from low battery. Front desk didn’t seem to care when we told them so we left and had to go to a different hotel. Oh and the door barely latches and is very loose. I have pictures of it all
Makenzi
ทริปกับครอบครัว 1 คืน
10/10
Deloris
ทริป 1 คืน
10/10
Scott
ทริปกับครอบครัว 1 คืน
6/10
The microwave and stove were dirty. The shower curtain had mold on it. Not very clean.
Beverlee
ทริป 1 คืน
10/10
It was really nice stay! The bathtub was a little creaky when you when to sit in it.
Great people. Building in complete disrepair. Elevators were broken and places falling apart
Jeff
ทริปกับครอบครัว 2 คืน
8/10
I enjoyed my stay at Best Western. The staff was very friendly and helpful. The property is perfect with just a few imperfections. The furniture needs cleaning and the tub had rust around it. The patio needed sweeping. So other than needing a few minor upkeeps this is an awesome property with a very nice pool and patio area.
Valarie
ทริปกับครอบครัว 1 คืน
10/10
Lindsey
ทริปกับครอบครัว 1 คืน
8/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
6/10
We went for a graduation for Tx Tech. The prices were about $245. Bed, furniture, carpet, old. Mold around the Bathtub under the silicone seal. Yucky.
Yvonne
ทริปกับครอบครัว 3 คืน
6/10
Shower did not work & the window screen was torn.
Keith
ทริปกับครอบครัว 1 คืน
10/10
We were there for only a night for a graduation but we have a great time.. Had no problems with the room and front desk people were friendly and informative.. will use again if we go back.
Tabetha
ทริปกับครอบครัว 1 คืน
10/10
Lindsey
ทริปกับเพื่อน 1 คืน
4/10
Decent on outside & lobby. Ac worked amazingly. It was 60 degrees when I walked in. But room was dirty. Needs better maid service. Thick dust on a half hazardly wiped ceiling fan. Hair in toilet. Water stains around fridge. Dirt in corners. Thin walls, I could hear neighbors conversations and tv show, and they weren’t at an elevated level. I tried calling to let them know I left my Apple Watch and couldn’t get through then was put on hold for over 5 minutes. They eventually called me.
Kristen
ทริปกับครอบครัว 1 คืน
6/10
The bed was hard as brick..
The ac sounded like someone rattling a bag of beer cans
ผู้เข้าพักจริง
ทริป 2 คืน
10/10
Thomas
ทริป 3 คืน
8/10
My stay at the a Best Western West in Lubbock was a good experience. Staff was very friendly and helpful. Hotel was clean and maintained. The only knock was my room fridge had a bag of food left in it from the previous occupant. No big deal, I threw it out.
Michael
ทริปกับครอบครัว 2 คืน
8/10
pillows needs replacing. still a good place to stay