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OYO 89948 Hotel Masai Utama

2.0 star property
Hotel in Pasir Gudang

Choose dates to view prices

Photo gallery for OYO 89948 Hotel Masai Utama

Lobby sitting area
Exterior
Reception
Standard Double Room | 1 bedroom, free WiFi, bed sheets
Family Suite | 1 bedroom, free WiFi, bed sheets
At OYO 89948 Hotel Masai Utama, you'll be within a 15-minute drive of AEON Tebrau City. Free perks include WiFi and self parking.

Reviews

6.4 out of 10
Good

Popular amenities

  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • Room service
  • Air conditioning
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Free self parking
  • Free toiletries

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, free WiFi, bed sheets

Deluxe Triple Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Suite

Family Suite | 1 bedroom, free WiFi, bed sheets

Family Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception

OYO 90510 Hotel Sahara

  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Non-smoking
OYO 90510 Hotel Sahara
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About the neighborhood

Map
103-105, Jalan Masai Utama 1, Taman Masai Utama, Pasir Gudang, Johor Bahru, 81750

What's nearby

  • Regency Specialist Hospital - 2 min drive - 2.3 km
  • AEON Tebrau City - 12 min drive - 13.3 km
  • KSL City Mall - 16 min drive - 17.5 km
  • Johor Bahru City Square - 17 min drive - 20.1 km
  • Sembawang Park - 28 min drive - 30.9 km

Getting around

  • Senai International Airport (JHB) - 32 min drive
  • Seletar Airport (XSP) - 45 min drive
  • Singapore Changi Airport (SIN) - 45 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 29.5 miles/47.4 km
  • JB Sentral - 24 min drive
  • Kempas Baru Station - 31 min drive

Restaurants

  • ‪Nasi Kak Wok Pasir Gudang (Kedai Baru) - ‬19 min walk
  • ‪Restoran Al Mashur Ria 24 Jam - ‬9 min walk
  • ‪Xin Xin Soya Bean - ‬10 min walk
  • ‪SDS Cake House & Cafeteria - ‬14 min walk
  • ‪黄日社餐室 - ‬11 min walk

About this property

OYO 89948 Hotel Masai Utama

At OYO 89948 Hotel Masai Utama, you'll be within a 15-minute drive of AEON Tebrau City. Free perks include WiFi and self parking.

At a glance

DONE

Hotel size

    • 94 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests can access their accommodation through a private entrance
    • This property doesn't offer after-hours check-in
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking

Property amenities

Food and drink

  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Services

  • Multilingual staff

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Masai Utama Pasir Gudang
Hotel Masai Utama
Masai Utama Pasir Gudang
Hotel Masai Utama
Oyo 89948 Masai Utama
OYO 89948 Hotel Masai Utama Hotel
OYO 89948 Hotel Masai Utama Pasir Gudang
OYO 89948 Hotel Masai Utama Hotel Pasir Gudang

Frequently asked questions

Does OYO 89948 Hotel Masai Utama offer free cancellation for a full refund?

Yes, OYO 89948 Hotel Masai Utama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at OYO 89948 Hotel Masai Utama?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at OYO 89948 Hotel Masai Utama?

Yes, there's free self parking.

What are the check-in and check-out times at OYO 89948 Hotel Masai Utama?

Check-in start time: 2 PM; Check-in end time: 11:00 PM. Check-out time is noon.

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Reviews

OYO 89948 Hotel Masai Utama Reviews

6.4

Good

6.4

Cleanliness

5.6

Location

6.8

Staff & service

6.2

Property conditions & facilities

Reviews

6/10 Good

Relax

Just a one night stay ... is good :)

10/10 Exceptional

Good stay

Very convenient for reaching out to major attractions
Kee, 1-night trip

2/10 Poor

The hotel is very old and poorly maintained. It's very noisy from 10pm to 4am as its just next to a pub.
Luh Yong, 1-night trip

6/10 Good

Please put tag DnD or housekeeping cleaning Atleast guest can request... Most probably have package breakfast including because the range room not satisfied that guest stay... Please put some more channel example njoi guest not boring at room... Thanks
2-night trip

8/10 Very good

Ok for budget hotel
Mohd Hafiz, 3-night trip

6/10 Good

Kawasan hotel yang selesa
Rozaida, 1-night trip

8/10 Very good

The security personnel is friendly
Naza, 1-night trip

8/10 Very good

It is good and amazing.

10/10 Exceptional

Berbaloi

6/10 Good

Please remember to bring your remote control down to the reception when checking out, i got asked to go back to the room twice because i left the remote control in the room and my key card could not be scanned twice.
2-night trip

6/10 Good

Value for Money

Everything are okay and nice to stay. BUT on our second night we had a supernatural experience. It start from 11.30pm. There is a huge sound like pipe then someone turn the pipe on. This happened repeatedly and so many times until we can't sleep. Luckily the children sleep sound like a baby. Later on around 2.30am after we try harder to close our eyes, suddenly we heard someone try to enter our room and afterwards it continue with someone find food on our table near the tv. My husband woke up and look at to the door and the table but no one there. Then we try to sleep but still can't!. The same sound people looking something on the table was heard again. My husband woke up and he checked it but still nothing. Then we heard at the top of our room there is sound like a cracky door "krrkk..krrkk...three times. Can you imagine that there is a door up of our room but actually there is no room above us. We stay at the last floor at the top of the hotel. Scary right! The next day I told this to the receptionist but she just said it might be the pipe. But how come the pipe is silent when morning came. No SOUND at all!!.. She just silent. I'm not give a bad reputation to this hotel. The hotel is truly good, nice and clean. I love the hotel. Maybe its my luck to have such experience like this. Frankly we are enjoy stayed here because it is near with the shop and laundry and the big is big.
Nazack, 2-night trip

4/10 Fair

Upgrade your hotel's wifi

Wifi signal was very bad. Can't connect to the internet at all.

4/10 Fair

Just ok for sleep

Karaoke sound next door too loud. Facilities just ok, nothing to be proud of. Cockroach and bugs in room. No satellite TV. Car parking is not hotel's private parking space. WiFi works great even in room. No breakfast provided.

6/10 Good

Convenient and Comfortable

Comfortable

4/10 Fair

selesa tetapi kawasan persekitaran kurang menarik

8/10 Very good

Tempat bersih dan selesa.

8/10 Very good

Good budget hotel

Far away form JB

8/10 Very good

Good hotel for business purpose.

So for good, but out room has no view due to the window has no lock and too high above, difficult to view outside. The walkway are scary and dark due to wall colour and carpet are dark colour. Better change the colour to brighter colour, also need painting picture for better environment.

6/10 Good

Room Quality

Ants found inside room and incursion of cigarette smokes into room.

4/10 Fair

room bathroom never cleaned

The bathroom was so untidy,receptionist not so friendly requested for extra money just for extra half an hour

8/10 Very good

Mohd syariffudin, 1-night trip

2/10 Poor

1-night trip

6/10 Good