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El Carmen Suites

4.5 star property
Luxury hotel with spa, near Central Park

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Photo gallery for El Carmen Suites

Lobby
Outdoor dining
Down duvets, individually decorated, individually furnished, free WiFi
Garden
Dining
In the heart of the historical district, El Carmen Suites offers an elegant retreat close to Central Park and Casa Santo Domingo Museum. Savor a free cooked-to-order breakfast, rejuvenate with spa services like facials or massages, and enjoy stunning city views from the rooftop terrace.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Rooftop terrace
  • Room service
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Similar properties

Terrace/patio

El Carmen Hotel

  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 641 reviews
The price is ฿2,837
฿3,462 total
includes taxes & fees
24 Sept - 25 Sept
El Carmen Hotel
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About the area

Map
9a. Calle Poniente #17, Antigua Guatemala, Sacatepequez

What's nearby

  • Central Park - 8 min walk - 0.7 km
  • Antigua Guatemala Cathedral - 10 min walk - 0.8 km
  • Antigua Market - 13 min walk - 1.1 km
  • Santa Catalina Arch - 13 min walk - 1.1 km
  • Casa Santo Domingo Museum - 16 min walk - 1.4 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 73 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Hector’s Bistro - ‬8 min walk
  • ‪Rainbow Cafe - ‬8 min walk
  • ‪San Martín - ‬6 min walk
  • ‪Artista De Cafe - ‬2 min walk
  • ‪Pappy's BBQ - ‬7 min walk

About this property

El Carmen Suites

El Carmen Suites features a rooftop terrace and puts you within a 10-minute walk of Central Park and Antigua Guatemala Cathedral. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials or manicures and pedicures. This luxurious hotel is also a short five-minute drive from Casa Santo Domingo Museum. Fellow travellers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 9 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free off-site parking within 1640 ft from 8:00 AM to 9:30 PM
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Full-service spa
  • Banquet hall
  • Colonial architecture

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Down duvet
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body scrubs.

Here's the breakdown, no surprises

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge

Renovations and closures

This property is closed from 1 December 2024 to 4 September 2026 (dates subject to change).

Children & extra beds

  • Airport shuttle service for children up to age 1 costs USD 10 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

El Carmen Suites Hotel Antigua Guatemala
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites
Carmen Suites Antigua Guatema
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites Hotel Antigua Guatemala

Frequently asked questions

Is El Carmen Suites currently open?

This property is closed from 1 December 2024 to 4 September 2026 (dates subject to change).

Are pets allowed at El Carmen Suites?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 9 kg per pet. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at El Carmen Suites?

Yes, there's free self parking.

Is an airport shuttle service offered by El Carmen Suites?

Yes, an airport shuttle is available. The charge is USD 65 per vehicle one-way.

What are the check-in and check-out times at El Carmen Suites?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at El Carmen Suites and nearby?

El Carmen Suites has a spa.

Are there restaurants at or near El Carmen Suites?

Yes, there's an on-site restaurant.

What's the area around El Carmen Suites like?

El Carmen Suites is a short 7-minute walk from Central Park and 9 minutes' walk from Antigua Guatemala Cathedral.

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El Carmen Suites Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
View
Location
Volcano
Bed
Restaurant
Food
Rooftops

What guests liked

  • Breakfast options were extensive, delicious, and plentiful with many options to start the day. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent staff, nice location, great breakfast.
Limberth Arce, 3-night trip

10/10 Exceptional

Beautiful hotel, excellent location and amazing breakfast.
Natalia, 2-night trip

10/10 Exceptional

It was a beautiful & quiet property, breakfast was included & delicious.
Kunayaq, 2-night trip

10/10 Exceptional

Great hotel
Bryan, 1-night trip

10/10 Exceptional

Very nice location
Angel, 1-night trip

10/10 Exceptional

10/10 loved this hotel must stay when I come back
Knyja, 9-night trip

10/10 Exceptional

Friendly staff and clean facilities. Enjoyed my stay there. It was nice because it’s walking distance from Antigua Central Park.
Gloria, 4-night trip

10/10 Exceptional

Great comfortable place to stay, nice staff, 10/10
Pearl, 6-night trip

8/10 Very good

Check in was great and smooth. Staff was very pleasant and friendly, attentive to guests. Would stay here again. Definitely recommend.
Jennifer, 2-night trip

10/10 Exceptional

Wonderful hotel to visit in Antigua. Easy check in and check out. Close to and walkable to the center of town.
HUGO, 3-night trip

10/10 Exceptional

Excelent place.
blanca, 1-night trip

10/10 Exceptional

Excellent service and accommodation
Kasey, 2-night trip

8/10 Very good

Good area accesible walkable friendly staff. Good food
rene, 1-night trip

10/10 Exceptional

Cozy Suites, Delicious Breakfast and Safe Environment! 10/10 Recommend
Eileen, 1-night trip

8/10 Very good

Walkable distance from the main park of the city. Parking is included which is a plus.
Gabriela, 1-night trip

8/10 Very good

Beautiful view of the volcanoes at breakfast!
Kim, 1-night trip

10/10 Exceptional

Awesome property, friendly and helpful faces all around
Gerardo, 1-night trip

10/10 Exceptional

We were in love with the hotel and the staff too
Tatiana, 4-night trip

8/10 Very good

The breakfast food is delicious with many options.
Lizbeth, 1-night trip

10/10 Exceptional

It was a great stay, near the city center. Stuff was friendly and the room was clean.
Anait, 6-night trip

10/10 Exceptional

Love the place
Kimberly, 5-night trip

10/10 Exceptional

right location, quite place, nice views, comfortable bed

10/10 Exceptional

The place is very lovely, you may see a lot from the top roof, they keep the room very clean and the staff is very kind
marcia, 7-night trip

8/10 Very good

Great property and amazing service
Susana, 2-night trip

10/10 Exceptional

personal very friendly and helping with directions very clean safe food delicious
carlos, 2-night trip