Staff are extremely professional and courteous. I recommend this hotel to everyone. However, it is a little further away from the airport, but is not too far from the Chungli train station. The taxi fare is about NTD 100. The hotel is also next to the Metro to the airport, so if you are not traveling with a lot of luggage, this hotel is definitely your choice. P.s their complimentary breakfast is very delicious and full of varieties.