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PHÖNIX Hotel

4.0 star property
Bergneustadt hotel with spa and indoor pool

Choose dates to view prices

Photo gallery for PHÖNIX Hotel

Reception
Exterior
Front of property
Children's play area - outdoor
1 bedroom, in-room safe, desk, laptop workspace
Nestled at PHÖNIX Hotel, a tranquil oasis awaits with a lush garden and playground. Rejuvenate in the spa with treatments like manicures or hot stone massages, then indulge in Regional cuisine at Panorama Restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Gym
  • Airport transfer
  • Bar
  • 24/7 front desk
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Playground on site
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace
$147 nightly
The total price is $158
Aug 22 - Aug 23
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Single Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room, Park View

Comfort Double Room, Park View | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Double Room, Park View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, in-room safe, desk, laptop workspace

Family Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, in-room safe, desk, laptop workspace

Family Quadruple Room

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Park View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • Park view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
  • Pet friendly
  • Free parking
8.6 out of 10, Excellent, 69 reviews
$96 nightly
The price is $103
Sep 20 - Sep 21
Total with taxes and fees
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About the neighborhood

Map
Am Räschen 2, Bergneustadt, 51702

What's nearby

  • Aggertalsperre - 7 min drive - 2.3 km
  • Gumbala Water Park - 8 min drive - 7.0 km
  • Eckenhagen Monkey and Bird Park - 8 min drive - 7.9 km
  • Monte Mare Reichshof-Eckenhagen - 11 min drive - 10.0 km
  • Listertalsperre - 18 min drive - 17.8 km

Getting around

  • Cologne - Bonn Airport (CGN) - 52 min drive
  • Düsseldorf Intl. Airport (DUS) - 75 min drive
  • Gummersbach Station - 16 min drive
  • Meinerzhagen Station - 18 min drive
  • Gummersbach Dieringhausen Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Star - ‬4 min drive
  • ‪Schwarzenberger Hof - ‬4 min drive
  • ‪Pizza 49 Daro - ‬3 min drive
  • ‪Sunny Lounge - ‬13 min walk
  • ‪Michas Momente - ‬14 min walk

About this property

PHÖNIX Hotel

When visiting Bergneustadt, PHÖNIX Hotel is a great choice to consider. Guests can visit the spa to indulge in hot stone massages, facials, or body treatments, and Regional cuisine is served at Panorama Restaurant, which is open for lunch and dinner. Other highlights include an indoor pool, a bar/lounge, and a fitness center.

Languages

English, German, Polish, Russian, Turkish

At a glance

DONE

Hotel size

    • 58 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground
  • Children's menu

What to do

  • Pool table
  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures.

Dining

Panorama Restaurant - This restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for EUR 15.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

PHÖNIX Hotel Bergneustadt
PHÖNIX Bergneustadt
PHÖNIX Hotel Hotel
PHÖNIX Hotel Bergneustadt
PHÖNIX Hotel Hotel Bergneustadt

Frequently asked questions

Does PHÖNIX Hotel offer free cancellation for a full refund?

Yes, PHÖNIX Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at PHÖNIX Hotel?

Yes, there's an indoor pool.

Are pets allowed at PHÖNIX Hotel?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at PHÖNIX Hotel?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by PHÖNIX Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at PHÖNIX Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at PHÖNIX Hotel and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. PHÖNIX Hotel also has a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near PHÖNIX Hotel?

Yes, Panorama Restaurant offers alfresco dining and Regional cuisine.

What's the area around PHÖNIX Hotel like?

PHÖNIX Hotel is located a short 1-minute walk from Bergisches Land Nature Park.

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PHÖNIX Hotel Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Perfect hotel for relaxing. Great SPA. Wonderful view. Tasty food ❤️
Ilona, 1-night trip

8/10 Good

Good reliable hotel on a hill. Not convenient without driving
Timothy, 2-night trip

10/10 Excellent

das Personal, das Essen inkl Frühstück, das Schwimmbad, das Zimmer = top nur das Bett war mir persönlich zumindest zu weich
Stefanie, 1-night trip

10/10 Excellent

Sigrid, 2-night trip

6/10 Okay

Tolle Aussicht- sehr nettes & bemühtes Personal
Christine, 1-night trip

10/10 Excellent

Schöne ruhige Lage für eine Auszeit. Netter Wellness Bereich. Gutes Frühstück
Sandra, 1-night trip

10/10 Excellent

Alles Topp! Sehr nettes Personal!
Lars, 3-night trip

8/10 Good

Sehr gut
Dr. Sad, 2-night trip

8/10 Good

Jan-Hendrik, 3-night trip

8/10 Good

Andreas, 1-night trip

10/10 Excellent

Würde ich wieder buchen
Raik, 2-night trip

10/10 Excellent

Niks op aan te merken. Leuk verblijf, lekker eten en een goed bed. Sauna en zwembad zijn proper.
Kurt, 1-night trip

2/10 Terrible

Alain, 2-night trip

10/10 Excellent

Elmar, 1-night trip

8/10 Good

Traumhafter Spa-Bereich, traumhafte Aussicht Bettdecke war im Februar leider zu dünn für mich
Birgit, 1-night trip

8/10 Good

Claus, 1-night trip

8/10 Good

1-night trip

10/10 Excellent

Ausgezeichnet
Daniel, 1-night trip

10/10 Excellent

YASSINE, 1-night trip

8/10 Good

Rainer, 1-night trip

8/10 Good

Markus, 1-night trip

10/10 Excellent

Hakan, 2-night trip

8/10 Good

Tenzin, 1-night trip

10/10 Excellent

Ich war eine Nacht im Hotel, mir hat alles super gefallen. Wellnessbereich perfekt mit Sauna. Alle Mitarbeiter super freundlich, Essen im Restaurant sehr guter Auswahl. Immer wieder gerne.
Lydia, 1-night trip

10/10 Excellent

Wir waren sehr zufrieden
Karina, 1-night trip