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Una Vida

4.5 star property
Luxury hotel in Tulum City Center with spa and outdoor pool

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Photo gallery for Una Vida

Outdoor pool, pool umbrellas, sun loungers
Luxury House | View from room
Luxury House | View from room
Luxury Quadruple Room | Living area
Luxury House | Premium bedding, down comforters, pillowtop beds, in-room safe
Located near Tulum Mayan Ruins, Una Vida offers a luxury retreat with a poolside bar and Mexican cuisine at Ananda. Indulge in al fresco dining, explore the garden, or rejuvenate with a massage at the onsite spa. With free in-room WiFi and helpful multilingual staff, your stay is sure to be an unforgettable getaway.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Beach shuttle
  • Terrace

For families (6)

  • Babysitting (surcharge)
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)
The current price is $186
includes taxes & fees
$151 per night
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Jungle Studio

Jungle Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Jungle Studio

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Ceiling fan
Pillowtop bed
Premium bedding
Down duvet
Private bathroom
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury House

Luxury House | Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury House

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 3229 sq ft
  • Sleeps 7
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room

Premier Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room

Highlights

Balcony or patio
Air conditioning
Premium bedding
Down duvet
Ceiling fan
Pillowtop bed
Private bathroom
Hair dryer
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical Room - Terrace

Tropical Room - Terrace | Premium bedding, down comforters, pillowtop beds, in-room safe

Tropical Room - Terrace

Highlights

Balcony or patio
Air conditioning
Premium bedding
Down duvet
Ceiling fan
Pillowtop bed
Private bathroom
Hair dryer
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Quadruple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Quadruple Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Ceiling fan
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

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Hotel Bardo

  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.6 out of 10, Exceptional, (357)
The price is $343
includes taxes & fees
$281 per night
Mar 17 - Mar 18
Hotel Bardo
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About the neighborhood

Map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 5 min drive
  • Gran Cenote - 6 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Tulum Beach - 13 min drive
  • Playa Paraiso - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Burrito Amor - ‬9 min walk
  • ‪Sukhothai - ‬7 min walk
  • ‪Asian Bodega - ‬4 min walk
  • ‪El Camello Jr - ‬6 min walk
  • ‪El Tio - ‬7 min walk

About this property

Una Vida

At Una Vida, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can indulge in massages at the spa, and Mexican cuisine is served at Ananda, which is open for breakfast and lunch. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking limited (max 1 space per unit)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private picnics
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Scuba diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 11 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • 24-hour pool access

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Ananda - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 50 for adults and USD 50 for children
  • Airport shuttle service is offered for an extra charge of USD 130 per vehicle (one-way, maximum occupancy 5)
  • Area shuttle and beach shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Una Vida Villa Tulum
Una Vida Tulum
Una Vida Hotel Tulum
Una Vida Hotel
Una Vida Hotel
Una Vida Tulum
Una Vida Hotel Tulum

Frequently asked questions

Does Una Vida offer free cancellation for a full refund?

Yes, Una Vida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Una Vida?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Una Vida?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Una Vida?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Una Vida?

Yes, an airport shuttle is available. The charge is USD 130 per vehicle one-way.

What are the check-in and check-out times at Una Vida?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Una Vida and nearby?

Have fun during the warmer months with activities nearby such as scuba diving. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Una Vida also has a garden.

Are there restaurants at or near Una Vida?

Yes, Ananda offers alfresco dining, Mexican cuisine, and garden views.

Does Una Vida have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Una Vida like?

Una Vida is in Tulum City Center, a short 15-minute walk from Dos Aguas Park.

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Una Vida Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Really impressive hotel
A great hotel with a welcoming and friendly atmosphere. The pool area, overall decor and the room were really impressive!
Sam, 8-night trip

10/10 Exceptional

It’s my third time at this hotel
I just love everything about this hotel. The service , decoration, location. It’s my third time staying in this hotel and I stayed at 6 other resorts in tulum but this is the best for the buck. Highly recommended
Sophia, 1-night trip

6/10 Good

Good but could be better !
(+) Amazing bohemian design. The room was very spacious with a private terrace and a lovely bath outside with “jungle” views. The hotel is sustainable which is a big plus for me. I saw also a lot of cute bats hanging in the trees of the garden which was a first for me :) (-): very noisy fridge that we had to switch. off at night. Also our room was close to the road so we could hear cars passing every other minute. The hotel provides earplugs but it was not enough.
Nour El Houda, 3-night trip

8/10 Very good

Good but not great
For the most part a beautiful place, with an inviting warm pool and beautiful outdoor lighting at night. The ability to use the adjoing Bardo Hotel pool and restaurant was a plus. Our room was spacious and beautifully furnished. Biggest downside was the plumbing. Any toilet flush in our or adjoining units caused a loud, prolonged, and startling gurgling in the sink of our kitchenette. Staff seemed unconcerned. There were unwelcome bugs on the floor of the room. Also, the hotel is not within safe walking distance of central Tulum. It is about 100 meters off of a very busy road, which can be heard throughout the complex. That 100 meters involves a very potholed gravel track. Finally, our arrival was delayed by a day and, despite our notifying the hotel in advance, it charged us the full price for the unoccupied night. They had the right to do that, but a discount or a free breakfast would have been a nice gesture.
John, 3-night trip

10/10 Exceptional

Love the jungle view! The room is surprisingly clean. The huge floor to ceiling window is amazing!
Kevin, 1-night trip

10/10 Exceptional

I had an amazing stay wished I could stay there longer, will definitely be back highly recommend this place, can’t go wrong for the price. Among staff wished I remembered all the names one name that stood out Nico, gave an amazing tour of the property, very nice and private 5 Stars
Daniyel, 1-night trip

10/10 Exceptional

We stayed at Una Vida for 8 days and loved everything about this place and had an amazing experience. Was a little nervous to take our 9 year old here but surprisingly he really enjoyed it as well!
Jason, 7-night trip

10/10 Exceptional

Beautiful hotel with amazing staff.
Taylor, 4-night trip

10/10 Exceptional

Staff was amazing and pool and overall hotel was gorgeous and tropical.
Matthew, 6-night trip

10/10 Exceptional

Amazing hotel ! Staff who works there really do care especially the girl from Argentina on the reception Just book it you won’t regret it
Yevheniya, 3-night trip

10/10 Exceptional

Una Vida is a first class hotel with beautifully amenities.
Brian, 4-night trip

10/10 Exceptional

Love the ambiance and pools/ decor - the ability to use shared amenities with hotel bardo is a plus as well. The breakfast is always amazing, I have been to una vida a few times and will be back.
Andre, 1-night trip

10/10 Exceptional

Absolutely loved our stay. The rooms were very clean (we had two), the space itself is very well-designed and beautiful, the staff were extremely accommodating and kind, the food was delicious!
Saba, 2-night trip

10/10 Exceptional

Wonderful boutique hotel! It is an oasis outside the busy downtown Tulum. The staff, food, and ambiance are all fantastic. Highly recommend!!!
amber, 4-night trip

10/10 Exceptional

Amazing!!
It was an amazing and relaxing at stay for a week! The cleanliness of the hotel was amazing, and they are always out making pathways and pools clear of leaves. The hotel has a private jungle feeling! We stayed in the room that had its own private pool- the only thing missing was a fridge within the room, as we didn’t want to buy some drinks and have them warm. The trees made it feel so private but it was never being in the sun and it remained quite cold! The staff were so so friendly and always so helpful. The drinks and food were AMAZING at the hotel (a little on the expensive side, which made us not really drink much about the pool). There is a sister hotel which you can walk to and also use the pool there! Hotels.com site said that our booking had breakfast which is didn’t… I had to spend 1.5hrs to try and get some money back. So be wary of this.
7-night trip

10/10 Exceptional

Loved this place. The staff was absolutely excellent! I will definitely come back.
clara, 2-night trip

10/10 Exceptional

I highly recommend this place, it was one of my best hotels experiences, love the food and premises. The whole team were very helpful and polite, specialty Guido and Priscila.
Diego, 5-night trip

10/10 Exceptional

Tulum was beautiful, but Una Vida was the star for my friends and I! We literally barely wanted to leave the hotel. Incredibly beautiful place!
Courtney, 2-night trip

8/10 Very good

Beautiful place to stay, stunning rooms, food not so great.
Amanda, 2-night trip

10/10 Exceptional

Good
Alex, 4-night trip

10/10 Exceptional

Loved this place
We absolutely loved our stay. The only complaint is that the mattress was too hard for my old back 😊
Sandra, 5-night trip

10/10 Exceptional

LOVED
Although, una vida is a little further from the beach clubs and the city center is was well worth it. If you are looking for a quiet relaxing place this is it!
Destinee, 1-night trip

10/10 Exceptional

The property was all we needed on our vacation. The staff are so friendly and are very helpful. Love this place, it's so quiet and relaxing. Plus the restaurant in this property serves really good food. Would totally recommend this to my friends and family.
Molly, 2-night trip

10/10 Exceptional

Stunning! Can't wait to return

10/10 Exceptional

The two receptionist were so helpful planning my days out while I was there. Idk what I would’ve done without them. Everything was beautiful as well as the people.
COURTNEY, 4-night trip