The I.T. room nearby was beeping loudly where the nearby rooms can all hear it and the staff haven't done anything to solve this issue. When I complained in the middle of the night because I simply couldn't sleep, they brought me to the I.T. room and told me that they can't fix it and ask ME if i could?!
Ridiculous.
I asked for a change of room and they said there's no rooms available, but i saw that there were plenty of rooms open... i can't believe their service and handling on this issue.
The next day, I went to the counter to complain, THEN they decide to let me change the room.
other things to note.
- walls has stain on it
- rooms smells like smoke
- location is 10 mins away from MTR
- building has other tenants "commercial use", so its not purely hotel
- there were hookers trying to slip in their cards in our doors
- wifi sucks!
The cost for the room is cheap...; but need to know what we are getting into beforehand.