4/10 พอใช้
13 เม.ย. 2025
What a disappointment !!!
The motel is located on one of the main streets, so be prepared to see and hear a lot. Our room was clean, but old and dindgy. Our juccizi tub spit out flakes of blackness when we tried to use it. What a waste when it was the tub that sold the whole package to us. Maid service was supposed to be till 3pm, yet out of all 5 nights we only received it once, and that was only after I inquired about getting our room cleaned. Vending machine which is located in the parking lot outside the office consisted of an old broken down coke machine that didn't work. I don't even know if this motel would be rated a 2 ⭐. Couldn't even shower because the water fluxerated between super hot and cold. Travel lodge was a big let down in Reno and Hotels.com should investigate who and what they are selling to people who look at the pictures they present and think they are getting a good deal. This motel is in the hood of Reno. They have a male maintenance/maid who walks around all day with a hurricane (alcohol bev) in his hands, while working. The male night front office guy has a lot of people who stop by and he hands them something and they hand the guy something and then leaves. Very suspicious. I would never stay here again and I will be more apt to research my next Travel lodge stay anywhere and not count on what Hotels.com represents. In this case we were let down by both Travel Lodge and Hotel.com ...
Tonya
Tonya, ทริป 5 คืน
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