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Grand Lagoi Hotel Bintan

5.0 star property
Luxury beach hotel with outdoor pool, near Lagoi Bay Lake

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Photo gallery for Grand Lagoi Hotel Bintan

Bar (on property)
View from property
Lobby sitting area
Outdoor pool, pool umbrellas, sun loungers
Executive Room | 2 bedrooms, in-room safe, individually furnished, laptop workspace
Escape to Grand Lagoi Hotel Bintan, where family-friendly charm meets luxury. Take a dip in the outdoor pool or challenge yourself with archery and cycling activities. Guests can unwind with spa services or relax at the rooftop terrace while kids enjoy the arcade/game room.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • Pool
  • Connecting rooms available
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Free area shuttle
  • Free ferry terminal shuttle
  • Fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Spa services
  • Babysitting

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • 2 bedrooms
  • Connecting/adjoining rooms available
$103 nightly
The total price is $114
Sep 7 - Sep 8
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier Double or Twin Room (Deluxe)

Premier Double or Twin Room (Deluxe) | 2 bedrooms, in-room safe, individually furnished, laptop workspace

Premier Double or Twin Room (Deluxe)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 398 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 2 bedrooms, in-room safe, individually furnished, laptop workspace

Deluxe Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
2 bedrooms
  • 398 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Family Suite

Family Suite | 2 bedrooms, in-room safe, individually furnished, laptop workspace

Family Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 818 sq ft
  • 2 bedrooms
  • Partial lake view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room | 2 bedrooms, in-room safe, individually furnished, laptop workspace

Executive Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 1206 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Grand Double or Twin Room

Grand Double or Twin Room | 2 bedrooms, in-room safe, individually furnished, laptop workspace

Grand Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
2 bedrooms
  • 506 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Cassia Bintan, part of Banyan Group

  • Pool
  • Airport transfer
  • Kitchen
  • Laundry facilities
8.8 out of 10, Excellent, 230 reviews
$96 nightly
The price is $106
Sep 15 - Sep 16
Total with taxes and fees
Cassia Bintan, part of Banyan Group
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About the neighborhood

Map
Jalan Gurindam Duabelas, Plot 27-29, Sebong Lagoi, Pulau, Bintan, Bintan Island, 29155

What's nearby

  • Lagoi Bay Lake - 9 min drive - 4.1 km
  • Bandar Bentan Telani Ferry Terminal - 10 min drive - 7.1 km
  • Plaza Lagoi - 12 min drive - 5.6 km
  • Lagoi Bay Beach - 12 min drive - 5.6 km
  • Bintan Lagoon Resort Golf Club - 18 min drive - 11.9 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 17 miles/27.3 km
  • Singapore Changi Airport (SIN) - 28.4 miles/45.8 km
  • Free area shuttle
  • Free ferry terminal shuttle

Restaurants

  • ‪Sugarbeats - ‬8 min drive
  • ‪Warung Pak Lagoi - ‬8 min drive
  • ‪Campus Rose - ‬10 min drive
  • ‪Marine Cafe - ‬9 min drive
  • ‪Ginger Root Lounge - ‬7 min drive

About this property

Grand Lagoi Hotel Bintan

Grand Lagoi Hotel Bintan is a great choice for your beach stay in Bintan, putting you near activities like snorkeling and kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Grand Cafe, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include a rooftop terrace, a poolside bar, and a fitness center.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 17
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • Babysitting*
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
DONE

Transfers

    • Free ferry terminal shuttle*
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Archery
  • Karaoke
  • Pool table
  • Access to nearby outdoor pool
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Segway rentals/tours nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Spa services
  • Reception hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Visual doorbell notification
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 35
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • 2 bedrooms
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Grand Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bar7 Rooftop Bar & Grill - Overlooking the ocean, this bistro specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Here's the breakdown, no surprises

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 650000 per night
  • Children's club access is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.
Property Registration Number 9120208501841

Also known as

Swiss-Belhotel Lagoi Bay Bintan Hotel
Swiss-Belhotel Lagoi Bay Bintan
Grand Lagoi Hotel Nirwana Gardens Bintan
Village Resort Grand
Grand Lagoi Hotel Nirwana Gardens
Grand Lagoi Nirwana Gardens Bintan
Grand Lagoi Nirwana Gardens
Grand Lagoi Village
Village Resort Grand Lagoi
Grand Lagoi Hotel By Willson
Grand Lagoi Hotel Bintan Hotel
Grand Lagoi Hotel Bintan Bintan
Grand Lagoi Hotel by Nirwana Gardens
Grand Lagoi Hotel Bintan Hotel Bintan

Frequently asked questions

Does Grand Lagoi Hotel Bintan offer free cancellation for a full refund?

Yes, Grand Lagoi Hotel Bintan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Lagoi Hotel Bintan?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Grand Lagoi Hotel Bintan?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Lagoi Hotel Bintan?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Lagoi Hotel Bintan?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Grand Lagoi Hotel Bintan and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation nearby includes segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. Grand Lagoi Hotel Bintan also has an arcade and a picnic area, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Grand Lagoi Hotel Bintan?

Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views.

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Grand Lagoi Hotel Bintan Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Cycling trip

Second stay for cycling, Afriadi organising the logistics along with Ade are good team and solution providers at the lobby. The breakfast open at 4 am was appreciated and the breakfast team was very friendly.
Bharat, 2-night trip

10/10 Exceptional

The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel. Food wise Indonesian food is great and breakfast choices are many. View from the pool is amazing.
Bharat, 2-night trip

10/10 Exceptional

Clean and convenient

6/10 Good

The property was clean and huge located in an isolated place far away from all the happening places The internet was disruptive though food was not that great
Samarth, 1-night trip

4/10 Fair

The staff are nice and friendly… however hot water not working first night, then next consecutive 3 nights Air Conditioning stopped working. Overcharged initially when checked in. Booked for family of 4, to be told at check in no bed for 4th person - additional charge required however they had breakfast included…..
Tracey, 4-night trip

8/10 Very good

Nice break at Bintan

Big Room size and comfortable bed. Breakfast provided. Air Con is very cold. After adjusting fan speed and increasing the temperature did not help. Stayed for a night so did not raise it to management for assistance Prefer to have soft fabric bedroom slipper instead of hard rubber ones.
Ai Feng, 1-night trip

6/10 Good

Water Heater issues on arrival, room request asking for a queen bed but given 2 single beds.
SSI, 2-night trip

8/10 Very good

The roof top restaurant was closed for event for the 2 days of my stay , rather disppointed ! The housekeeper did not sweep the floor after make up room , can see dirt all around . Never provide a connecting room for us say is fully book but during the 2 days I hardly see more than 10 paxs .
Eric, 2-night trip

6/10 Good

Ordinary stay for a 4-star hotel

The hotel looked novice in their approach specially for booking. After booking with the credit card details, they kept on asking me for the card to charge me. This was ridiculous. Second, wi-fi signal was pathetic and moreover they limited it to only 2 device per room. People travelling with kids need to take note of this, whether you want or sacrifice the wi-fi for the kids. Third, breakfast buffet was very minimal and difficult to make choices out of the limited options.
Sirsendu, 2-night trip

10/10 Exceptional

Bharat, 1-night trip

8/10 Very good

Charlene, 2-night trip

8/10 Very good

Nil
Marliny, 2-night trip

8/10 Very good

Dirk, 4-night trip

8/10 Very good

Espen Werdal, 2-night trip

8/10 Very good

Michael, 1-night trip

6/10 Good

The stay was ok, too noise many a times. Breakfast options are limited. Not much options of dining nearby.
Bharat, 1-night trip

8/10 Very good

Natalie, 2-night trip

8/10 Very good

Samuel, 2-night trip

8/10 Very good

Takahiro, 2-night trip

8/10 Very good

Peaceful option in Bintan

Apoorv, 3-night trip

6/10 Good

There is no spa at the hotel. Incorrect information given on Expedia. Also food choices are very limited at the restaurant.
Kanika, 2-night trip

10/10 Exceptional

Sahidah, 3-night trip

8/10 Very good

We had a good rooms with negligible faults. Might consider to return if coming to Bintan
ABHalim, 2-night trip

8/10 Very good

The fitness studio was small and the machines are not very stable. Otherwise, the entertainment room was a nice place to enjoy your spare time in. The hotel room was cozy and I really love it!
2-night trip

8/10 Very good

nelson, 10-night trip