The hotel is dirty and run down. I was given a room on the top floor where there is no lift access, you need to climb a narrow stair to reach the top floor. There are stains on the walls that are not cleaned off in the room. The pillow cover is stained when we checked in, the sink is still dirty. We are given 2 similar room when we requested for a change or a room with a better condition. I reached out expedia for help but was not able to get any, as they say this hotel does not do refund and I was stuck in this hotel even when I am a gold member. Do take note when you book this hotel and expedia does not do anything to help, they side the hotel over thier customer.