Front desk was awesome. Super polite and helpful.
Great location and cost.
Cleaners didn't clean my room once or provide new towels,etc. during my entire stay.
Would still consider staying again but will communicate better about that with the front desk on a longer stay if it happens again.
Manuel
ทริป 3 คืน
10/10
Great place to stay it is central and quiet
Staff helpful
Melissa Kathleen
ทริปกับเพื่อน 10 คืน
8/10
It was a good hotel, the location is so close to the beach and bar.
MINH
ทริป 2 คืน
8/10
Steven
ทริป 3 คืน
10/10
Another great stay at Crystal Beach. All the staff are so friendly and helpful from the front desk staff to housekeeping staff who service the rooms. Lovely little pool on the rooftop which is great too. Definitely look forward to my next visit.
Ian
ทริปกับเพื่อน 7 คืน
10/10
Simple done right
Kat
ทริป 1 คืน
10/10
Simon
ทริป 2 คืน
10/10
I stayed at the Crystal Beach Hotel January 26 - February 2, 2025 with three friends. We each reserved rooms 4 months in advance. Upon arriving our check in went really smooth and we got to our rooms quickly. There is an elevator available at this hotel. The rooms were good size. The bed was comfortable. The room had a safe and a mini refrigerator. The location was great Just a couple hundred yards from the beach and far enough away from Bangala Road so you could not hear the nightly music. Plenty of restaurants and shopping right near the hotel. .
What made our stay extra special was the Crystal Beach Hotel staff. AMAZING So friendly, helpful and kind. Shout out to the receptionist Pui at the front desk. She was so helpful with planning our many excursions. She remembered our names and always made sure to keep us smiling and laughing. Also the room cleaning crew. What a great job they did everyday for us. All in all just a complete top notch staff. .
If you are looking for a sure thing hotel in Patong, I highly recommend Crystal Beach Hotel.
. .
Donald
10/10
The Staff were Excellent, They were very accommodating, and literally fun to work with. Pui helped us immensely, with our Tourism needs, even providing us with any available discounts with the Bangla Boxing events and the Boat Ride to the Phi Phi islands. She was so entertaining to converse with and so fun! These accommodations helped our Phuket Thailand experience be such a memorable one. We shall return !
Orlando B
ทริปกับเพื่อน 8 คืน
8/10
Central to shopping area and from the beach. Perfect location
Oscar Ernesto Mejia
ทริปกับเพื่อน 8 คืน
8/10
Nigel
ทริป 14 คืน
8/10
Saubere Zimmer, alles was mann braucht in unmittelbarer Umgebung, gute aussicht vom Dach und pool ist ganz angenehm. Kleiner balkon, und der roomservice vergass öfter was aber war nicht so tragisch. Der beste seriöse massage Saloon von patong, diwa, befindet sich direkt neben dem hotel.
Alexander
ทริปโรแมนติก 12 คืน
8/10
Greitt opphold i forhold til prisen. Et fåtall av de ansatte kunne god engelsk.
Jan Helge
ทริป 12 คืน
8/10
ผู้เข้าพักจริง
ทริป 14 คืน
8/10
Schönes Hotel in Soul kebsup
Martin
ทริป 21 คืน
10/10
Das Personal arbeitet hervorragend. Wir waren sehr zufrieden. Ich muss natürlich sagen, so wie man in den Wald ruft kommt es zurück. Die Menschen die da arbeiten machen alle einen super Job.
Franz
ทริป 19 คืน
10/10
Janneson
ทริป 3 คืน
10/10
CHANINTORN A
ทริป 3 คืน
10/10
Michel
ทริปธุรกิจ 3 คืน
8/10
Darius
ทริป 5 คืน
6/10
clive
ทริป 3 คืน
2/10
I left after 15 minutes and am still waiting for a refund. The hotel felt very unsafe and the wall behind the bed was covered in mould. The balcony door didn’t lock. No washing machine as advertised. I want my money back