The person checking me in asked for more ID and personal information than they should have. Driver's license and credit card is normal, she also asked for my phone number and email. When I asked why, she said because we booked through hotels.com and also in case I ordered food delivery. I gave it to her, but shouldn't have.
Checking out the next morning, I asked the (different) person about this and they said they should not have asked for the info and it's not their policy. So now I'm monitoring my CC and other info to make sure it won't be used for identity theft.
Unacceptable that an employee can work outside of policy like this.
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Room was spacious, clean, updated. Staff was friendly. Would stay again.
Rebecca
ทริปกับครอบครัว 1 คืน
6/10
The water pressure in the shower was almost nonexistent. It made a shower unpleasant. Adjusting the thermostat was also almost impossible.
Carol
ทริปกับครอบครัว 5 คืน
8/10
Joshua
ทริป 2 คืน
10/10
Gary
ทริป 1 คืน
10/10
Good stay
Blake
ทริปกับครอบครัว 2 คืน
10/10
Trey
ทริป 1 คืน
10/10
Staff was very considerate of special needs of this stay. The hotel room was very spacious and clean, and although the room was advertised with two queens, the sofa also folded out to a bed. Great place to stay!
Michael
ทริปกับครอบครัว 1 คืน
10/10
We stayed here for my son's basketball tournament. I picked the Hampton because of other positive reviews and it did not disappoint. Staff was friendly and they were able to accommodate a later check out and breakfast was nice and hot. Will stay here again.
Danielle
ทริปกับครอบครัว 1 คืน
10/10
Dan
ทริปธุรกิจ 1 คืน
10/10
Very nice hotel
Kari
ทริป 1 คืน
8/10
Very good place to stay. The staff was absolutely amazing, especially Lewis and Dakota. Will definitely stay here again
JUSTIN
ทริปกับครอบครัว 3 คืน
10/10
Robert
ทริปกับครอบครัว 1 คืน
8/10
Staff was friendly. Disappointed that the pool was down.
Jacqueline
ทริป 1 คืน
2/10
they said they were overbooked and didn't have my suite when i arrived...got a small room with no kitchenette...nobody at the desk knew how to get online...charged me $300 for pee on a bed that apparently had no waterproof sheet...pet fee is $100...not pet friendly
Aaron
ทริปกับครอบครัว 3 คืน
10/10
Adrianne
ทริป 1 คืน
10/10
Rachel
ทริปธุรกิจ 1 คืน
10/10
My sole complaint is that the caulking between tub and tile looks like it had a recent problem with mold.