I am writing to give you one final opportunity to address the unacceptable conditions at your property before I move forward with posting detailed public reviews on Yelp, Google, and other platforms.
Let me be clear: the room I was given was not what I agreed to. I specifically requested a ground-level room, not one that’s basement level. When I raised concerns—starting with a bug issue—you deflected, offered no real solution, and tried to blame me for switching rooms. That alone is frustrating. But it gets worse.
The television doesn’t work. The window doesn’t shut properly and left me freezing. The furniture in the room leans inward as if the foundation is sinking. Above the main entrance, there’s a piece of plywood that isn’t even secured—just flapping around in the wind. The overall condition of the property is careless and frankly unsafe.
To make matters worse, I noticed that the sprinkler heads have been painted over—which is a serious fire code violation and explicitly not allowed by safety standards. Painting sprinkler heads can delay or prevent them from activating during a fire. That puts everyone at risk.
I’m also disabled and told you I was exhausted, yet the only alternative offered was a room at another location with steps—again, not helpful or appropriate. Your unwillingness to accommodate basic requests, let alone meet minimum safety and cleanliness standards, is both negligent and unacceptable. I had emergency gallbladder surgery the next day
