les Clés des chambres sont accessibles sur le comptoir de la réception . Nous avons récupéré les clés de notre chambre nous mêmes le personnel dormait nous avions accès à toutes les clés. Ce n’était pas très sécuritaire
Jean-Louis, ทริปโรแมนติก 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4 มกราคม 2019
Didn’t get to stay here, very rude
I booked with Jasmine Lodge. Showed up and they said they didn’t have my reservation. I showed them my confirmations. They kept denying I had a reservation. They kept telling me I had to fix the problem!! When I first got there they said they had rooms available. After trying to get a room for over an hour, they changed the story to they didn’t have any rooms left... they finally, begrudgingly, booked me at their sister hotel- jasmine family, across the street. I had purposely not booked there bc it wasn’t as nice. Very unfriendly at checkin (at Jasmine Family) and any times I had questions. I’m glad I didn’t ask for an early breakfast as one of the other customers said they had asked and was rudely told no!! The room was decent but just the whole situation was a pain. And the rudeness in everyone working there was a shock considering how friendly everyone else had been on my Cambodia trip!!