I’m not sure how this hotel got excellent reviews because it is far from excellent and is quite over priced for the state of condition it is in. The bathroom was in a sorry state with mildew all around the tub and shower area and sink area. I think the problem is more in the building construction and then the management or owners can’t afford to keep up with maintenance. The ceiling in the bathroom looked like it was going to come down from water damage very with mold. I also killed a cockroach by the sink. And ants were every where in the room. In earlier reviews it’s stated it’s a new hotel and very lovely well when something is not maintained it doesn’t take long for it to decay and this hotel is decaying. The bed was hard as hell and the towels a bit threadbare so really this is all what I’d expect from a $20 hotel here. Also the WiFi was weak.The staff however were very nice and helpful but only one or two knew English well enough. It took some time to make them understand I just wanted toast for breakfast and not an entire huge American breakfast. Also when I ordered an iron so I could iron my cloths they had to go buy one... and of course they didn’t have an ironing board. So I can’t recommend this hotel to anyone unless you get it at $20 a night... maybe. I feel bad about leaving this bad review but it is the truth and well they need to improve . It’s not fair for travelers to arrive with much higher expectations (what the pictures show) and get something different.
Judy
ทริป 5 คืน
8/10
I had a good experience at the K9 , the staff are helpful and friendly , my room was large and clean with a nice balcony .The food served downstairs is high quality, including that served as complimentary breakfasts .The location is very quite for PP some daytime construction going on across the river but that ceases at night. There shopping movie theater and a golf driving range nearby. Out door restraunts along the river directly across the street provide for allot of food choices . .
Robert
ทริปโรแมนติก 2 คืน
8/10
Great hotel, staff was very helpful and nice and the room was comfortable and clean.
ผู้เข้าพักจริง
ทริปโรแมนติก 3 คืน
10/10
This was non-expected a very good stay. Fastest check-in ever experienced. Friendly and efficient staff. Wifi worked constantly 100%. Very large room with river-view balcony. Very good matresses. Good cooling and silent airco. Separate shower and bathtub with very hot water. 5 minutes walk from the DIECC exhibition center. Aeon shopping mall and plenty of restaurants within 10 minutes walk. I'll book again here.
Dirk
ทริปธุรกิจ 4 คืน
10/10
Very helpfull and kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel.
ผู้เข้าพักจริง
ทริป 14 คืน
6/10
Shinji
ทริปธุรกิจ 1 คืน
8/10
The staff are well trained in customer service and easy to approach. The room of the hotel is big enough for me. This is my second time in K9 River Side. I would like to comeback here.
ผู้เข้าพักจริง
ทริป 3 คืน
10/10
Great japanese breakfast!
Manasinee
ทริปธุรกิจ 4 คืน
10/10
Mooi modern prettig niet al te groot hotel gelegen in een nieuwe in aanbouw zijnde rustige wijk. Vriendelijk en behulpzaam personeel. Mooie modern ingerichte grote kamers. Ietwat buiten het centrum gelegen maar met de tuk tuk ben je snel bij de uitgaansbuurt en de Riverside met bars en restaurants.
J.H.
ทริป 2 คืน
8/10
The staff are friendly and approchable. It’s convenient.
ผู้เข้าพักจริง
ทริป 3 คืน
10/10
Room was spacious & staff arranged for everything I needed
ผู้เข้าพักจริง
10/10
Small hotel with great staff and an excellent location right by the shortest walkable bridge that connects Diamond Island & the most modern part of Phnom Penh
ผู้เข้าพักจริง
10/10
The hotel was atypical for what I seen in Phnom Penh, but it was atypical in a good way. The location is excellent attached to a beautiful park (Diamond Island Park) & only a short walk fro AEON Japanese Mall, the hotel itself is simple design, but comfortable.
ผู้เข้าพักจริง
10/10
The hotel is excellent in general. it lacks of a room service cart, but that is no issue since the floors only have 4 rooms & one of them is the supply room which full of towels & water to help yourself... whenever you feel the need to do so.