In the heart of the city, Holiday Inn Express Xalapa offers a vibrant atmosphere with a free breakfast buffet and 24-hour business center. Enjoy convenient amenities like dry cleaning services, luggage storage, multilingual staff, gift shop and gym to make your stay seamless; guests rave about the helpful staff.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Parking available
Gym
Free breakfast
Laundry facilities
Air conditioning
Non-smoking
Main amenities (12)
Daily housekeeping
Free area shuttle
Fitness centre
Self parking
24-hour business centre
Business centre
24-hour front desk
Air conditioning
Front desk safe
Vending machine
Laundry service
Self-serve laundry
Feel at home (6)
Free cots/infant beds
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is ฿1,920
฿1,920
฿2,266 total
includes taxes & fees
10 Aug - 11 Aug
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
50 sq m
Sleeps 3
1 King Bed
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
9.49.4 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
24 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Accessible
Standard Room, 2 Queen Beds, Accessible
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
9.69.6 out of 10
Exceptional
15 reviews
(15 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
30 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, City View
Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 111 min drive
Xalapa Station - 14 min drive
Free local area shuttle
Restaurants
La Parroquia de Veracruz - 3 min walk
Tacos la Vecindad - 2 min walk
La Parroquia - 1 min walk
Butcher's by Tinto - 1 min walk
Bola de Oro - 3 min walk
About this property
Holiday Inn Express Xalapa by IHG
Enjoy your visit to Xalapa with a stay at Holiday Inn Express Xalapa by IHG. Guests can visit the fitness centre for a workout, and free perks include buffet breakfast daily and WiFi. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
115 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered on-site self-parking (MXN 25 per day)
On-site parking includes off-street options
DONE
Off-site
Free area shuttle within 10 kilometres
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Travelling with children
Free local shuttle
Working away
24-hour business centre
Meeting room
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2014
Safe-deposit box at front desk
Fitness centre
Banquet hall
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Covered self-parking costs MXN 25 per day
Policies
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Xalapa Hotel
Holiday Inn Express Xalapa
Frequently asked questions
Does Holiday Inn Express Xalapa by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Xalapa by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express Xalapa by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Xalapa by IHG?
Yes. Self-parking costs MXN 25 per day.
What are the check-in and check-out times at Holiday Inn Express Xalapa by IHG?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Express Xalapa by IHG?
No, this hotel doesn't have a casino, but Big Bola Casino (6-min drive) is nearby.
What is there to do at Holiday Inn Express Xalapa by IHG and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Holiday Inn Express Xalapa by IHG like?
Holiday Inn Express Xalapa by IHG is in Xalapa Centro, a short 1-minute walk from Juarez Park and 2 minutes' walk from Palacio de Gobierno.
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Holiday Inn Express Xalapa by IHG Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Room
Location
Breakfast
Cities
Restaurant
Parking
Bed
Shopping center
Parks
Reviews
10/10 Excellent
19 May 2025
Excellent hotel in an exceptional walkable location. Breakfast was included too. There are plenty of options nearby as far as shops, restaurants, attractions.
Maria
Maria, 4-night trip
10/10 Excellent
2 Dec 2024
The hotel is super clean and friendly
Mariana
Mariana, 1-night trip
8/10 Good
5 Aug 2025
Excellent location. Very walkable. Was it a 5 star hotel? No but the staff was super helpful and nice. No face towels and the towels were a little frayed but clean. I made a few requests and they were accomodated quickly & efficiently. We skipped the buffet breakfast for Hosteria de Candela which is affiliated with the hotel. We could charge our meal to the room. Pleasant stay.
Randolph
Randolph, 2-night trip
10/10 Excellent
8 Jan 2025
The hotel was clean ans staff was so nice. Hotel is also close to shopping and dining options. Highly recommended.
Pablo
Pablo, 9-night trip
10/10 Excellent
6 Jan 2024
Great service, great complimentary breakfast, great location, easy parking
Eladio
Eladio, 1-night trip
10/10 Excellent
3 Dec 2024
Spacious rooms, with comfy bedding
Rubicelia
Rubicelia, 8-night trip
8/10 Good
6 Aug 2024
It is a walking distance to touristic attractions
Rubicelia
Rubicelia, 5-night trip
10/10 Excellent
2 Jan 2025
Excelente!
Alejandra
Alejandra, 1-night trip
10/10 Excellent
16 Nov 2024
Very quiet room
David
David, 1-night trip
10/10 Excellent
20 Apr 2025
.
Mario
Mario, 2-night trip
10/10 Excellent
11 Nov 2024
Javier, Guatemala
Good relaction price/ quality
Javier
Javier, 1-night trip
10/10 Excellent
9 May 2025
I really did not like the elevators to access the hotel and the elevators within the hotel. They seem old and made a lot of strange noises (not sure if it is a lack of maintenance).
Gerardo
Gerardo, 3-night trip
10/10 Excellent
15 Nov 2024
Kind and very nice personal attentiveness
Adriana
Adriana, 2-night trip
8/10 Good
31 Mar 2025
There is no pool and hallways seem very dark
Rubicelia
Rubicelia, 7-night trip
6/10 Okay
24 Dec 2024
Property charges for parking and the elevator is something else
Carlos
Carlos, 2-night trip
4/10 Poor
11 Jan 2024
I didn't like that the front desk woman made a Copy Of My US Passport when she asked me for an ID, she should have only see it but no to copy it, I make Holiday Inn responsible for the misuse of my US Passport; We got an ugly room with not view and I mentioned this to the front desk lady but they just didn't care. No Hotel in The US or Europe have ever made copies of my ID
Arturo
10/10 Excellent
6 Aug 2025
Todo bien. Hay estacionamiento y también transportes, porque está en el corazón de Xalapa
Analine
Analine, 1-night trip
10/10 Excellent
4 Aug 2025
Estan remodelando el hotel… me toco una habitación remodelada y esta 10 de 10… por el precio se me hace una excelente opcion… el desayuno esta regular
TEOFILO
TEOFILO, 1-night trip
8/10 Good
1 Aug 2025
Todo bien pero la construcción interna en el hotel lo hace sentir inseguro
Isaura del Socorro
Isaura del Socorro, 2-night trip
4/10 Poor
1 Aug 2025
Elevadores con tendencia a fallar.
Lo maravilloso es trasladarte de un punto a otro fácilmente, sin dudas uno de los mejores en ese aspecto
Gabriel
Gabriel, 4-night trip
10/10 Excellent
29 Jul 2025
Es el mejor hotel de los que me he hospedado en la ciudad. La cama y almohadas son muy comodas
Jocelin
Jocelin, 1-night trip
10/10 Excellent
18 Jul 2025
Nos gusto mucho la ubicación, la limpieza, el trato d elas chicas que nos atendieron.
José Ramírez del
José Ramírez del, 1-night trip
10/10 Excellent
8 Jul 2025
Miguel
Miguel, 1-night trip
10/10 Excellent
13 Jun 2025
Buena atención del personal de admón. limpieza. Las nuevas cortinas están excelentes oscurecen completamente y se duerme muy bien.