Crowne Plaza Doha West Bay, an IHG Hotel

Room size was larger than expected for basic room. Elevator access was a little complex. Did not get frequent stay points because booked through third party. Could not modify hotel nights because booked through third party (Orbitz) and Orbitz did not respond. Hotel nights were incorrectly calculated by Orbitz and I did not catch the error until I checked in. Hotel is modern. Breakfast variety was excellent. Location was excellent.

The staff were very friendly and helpful. The bedroom was very dark as it was painted and decorated in dark brown. It looked very worn in the bathroom with poorly grouted tiles around the bath. The lifts were sometimes very slow. The bedroom had a sea view but with all the other buildings being built in front of the Crowne Plaza the view was limited. This is not reflected in the information about the hotel.

It was a short stay but everyone was very friendly.

Comfy stay, friendly staff, great location, clean.

Hotel front desk and house keeping service was good and prompt. Ample bottle drinking water. Room was spacious. Breakfast could be better by adding more choices and variety. Location is around 10 minutes walk to Doha City Center Shopping.

Good staff and clean and happy with hotel in general And good stay

++ brand new venue, good service , pleasant personnel ++The room quality was beyond expectations and value for money. ++Room service was fast, the food (mains and desserts) of good quality. - - Minibar was empty even though I was asked to pay a deposit to cover it - - TV channel selection was poor: only news channels, no entertainment or movie channels. no VOD available. - - The breakfast buffet was disappointing in terms of choice and quality.

Everything was great except the checkout process. it has been taken a while.

Great location for a short break walking distance to plenty of local places or a relatively cheap Uber ride. Hotel facilities are good, breakfast could be improved but the omelettes were great.

I have stayed here many times over the last four years, during which it has changed its name three times. The rooms are excellent, well furnished and have the luxury of a plug socket right by the bedside so you can charge your device overnight. The bathrooms are modern and the shower is super strong. On the downside, this time, is the removal of a hairdryer – clearly people have been taking them home – replaced with card pledging “instant service” – mine took 45 mins to arrive and I was not pleased, having waited in to receive it. A decent hotel can’t seriously not have a hair dryer on demand! Oh, and one of the main towel was ripped – lets hope that’s not the new standard for Crowne Plaza. Not my best stay with them