Fire alarm got pulled at 2am, entire building evacuated for half an hour. Nobody from the hotel ever checked in or apologized or anything.
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ทริปธุรกิจ 1 คืน
10/10
David
ทริป 1 คืน
10/10
Kimberly
ทริป 1 คืน
8/10
Stayed here to visit Muhlenberg College. Hotel is downtown close to school. Garage is hard to find. Hotel validates so cost is less but there’s still a charge. Long walk from garage to hotel though all Indoors. Hotel room has a very thin counter for a desk which was not comfortable for my husband and teen who were both trying g to do work. Nor was there a good desk lamp. The front desk suggested they try the library but it was overlooking the lobby so not really quiet and no desk height tables just coffee tables. My husband ended up using a table in the lounge leading into the restaurant to do work but there was loud elevator music playing overhead and people in and out of the restaurant constantly. Not really ideal. Didn’t love the barn door on The bathroom.
Julie
ทริปกับครอบครัว 1 คืน
6/10
Daena
ทริป 1 คืน
10/10
Receptionist was very helpful to me with transferring Marriott points to my reservation.
Very pleasant staff.
Thomas
ทริปกับครอบครัว 1 คืน
10/10
lisa
ทริป 1 คืน
10/10
Tammy
ทริป 1 คืน
8/10
Efficient check in
Paul
ทริปโรแมนติก 1 คืน
10/10
Love how the parking garage, hotel & PPL center are all connected.
Haley
ทริปกับครอบครัว 1 คืน
10/10
The hotel was very clean and decorated beautifully. It’s attached to the PPL center so it’s a great option if you are going to a concert.
Melissa
ทริปกับครอบครัว 1 คืน
8/10
I had booked a king room but was given a 2 queen bed room without asking if that was ok. A king room was made available and we took it but it would have been nicer if we were made aware or this or offered the change without feeling like it was forced on us.
Thomas
ทริป 1 คืน
10/10
After figuring out the elevators all was great. Cleanest hotel room we have ever been in. Friendly staff. Dining options after the show we attended were limited and crowded in the area around the PPL Center. Overall a great stay.
joe
ทริปโรแมนติก 1 คืน
10/10
great
joe
ทริป 1 คืน
10/10
Lucille
ทริป 1 คืน
10/10
The room was really great as was the hotel. The restaurant seemed quite lonely as maybe it was the off season. And like any hotels where there aren't many people at the restaurant, the service, while nice, was slow. I ordered an omelette that took forever. And also, not only was there no room service, no one answered the phone. But the rooms themselves and the hotel are really nice.
Nathan
ทริปกับครอบครัว 2 คืน
8/10
Just an overnight while we were in the area
Brenda
ทริป 1 คืน
10/10
Logan
ทริป 1 คืน
6/10
The room was fine itself and convenient since we were going to an event at PPL Center. You can enter PPL center from inside the hotel which was nice. Room thermostat panel had no info on the screen and no way to adjust temperature/fan. Shower in the morning would be a trickle or just stop completely (I know due to everyone showering at once). TV remote needed new batteries and didn't work. Overall it was fine, the restaurant food was delicious.
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ทริปกับครอบครัว 1 คืน
10/10
The hotel room was very spacious and updated.The hotel is in a convenient location. I would definately stay again. The only issues we had were with the valet location and service in the restaurant. The valet is on the street and at one point when we returned there was an event in the arena. There was no space to attempt to return the car to the valet and we had to drive in circles for a while until space was available. In addition, we ate breakfast in the hotel one morning and it took over 30 minutes (almost 45 minutes) to receive our food. There were only 3 parties in the restaurant at the time, it was not busy at all and we only ordered simple breakfast food.
Jennifer
ทริปกับครอบครัว 3 คืน
10/10
Great place great staff
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ทริป 1 คืน
8/10
What was unique is that you have to use your key to have access to the lights, Tv and Thermostat in the room. The room was very nice but we found a pepperoni on the couch and we had a dirty towel in the mix of our clean ones. They did not have water in the lobby to access you had to pay $4 a bottle and it wasn’t a big bottle. We were a little confused with getting from the garage to the hotel- as they have two sets of elevators and takes you into the PPL center. Overall a decent hotel. We would stay again for the convenience.
Ashley
ทริปโรแมนติก 1 คืน
10/10
Really great stay cool vibe and clean!! Comfy bed!!