The West property was often unattended. There was a line of people needing help yet no attendant.
Betsy
ทริปกับครอบครัว 4 คืน
8/10
Hernán Gabriel
ทริป 3 คืน
2/10
## 1/5 Stars
"Extremely disappointed with our recent stay at the grand beach surfside . The room was infested with bed bugs, and the hotel's response to the issue was slow and inadequate. To make matters worse, the elevator was broken, and my wife and son were stuck for 10 minutes. The lack of customer service and attention to guest concerns was appalling. Considering a Holiday Inn would likely provide better service. Unless they revamp their approach to guest satisfaction, I wouldn't recommend this hotel to anyone."
Michael
ทริปกับครอบครัว 6 คืน
10/10
Hernán
ทริป 2 คืน
10/10
Eric
ทริป 1 คืน
8/10
Nikolay
ทริป 3 คืน
10/10
Martine
ทริปกับครอบครัว 3 คืน
10/10
Jose Maurício
ทริป 7 คืน
10/10
Jose Maurício
ทริปกับครอบครัว 1 คืน
10/10
Anita
ทริป 4 คืน
10/10
Staff should be more accommodating for later check-outs from the hotel.
Haïm
ทริป 8 คืน
10/10
abraham
ทริป 2 คืน
10/10
Raizy
ทริป 1 คืน
10/10
YAKOV
ทริป 6 คืน
6/10
ผู้เข้าพักจริง
ทริป 5 คืน
10/10
Amazing experience!
Pearl
ทริปกับเพื่อน 2 คืน
10/10
Esther
ทริป 1 คืน
4/10
dana
ทริป 3 คืน
10/10
Very convenient area
Rose
ทริปกับครอบครัว 2 คืน
10/10
michael
ทริป 2 คืน
2/10
Terrible. Do not stay here. Among the number of problems, we couldn’t check in by 4pm and had to wait a couple of hours for a room to be ready. Staff was rude and kept telling us room would be ready shortly - a clear lie. Also, spills in the hallway would go uncleared for hours upon hours. Dirty hotel. Felt more like a motel.
Albert
ทริป 4 คืน
6/10
Razoável.
Cama ruim — muito mole
Travesseiros altos e pesadona.qualidade
Não dava para dormir
Eu dormia sem travesseiro e no sofá cama que era mais confortável que a cama
Atendimento na recepção muito ruim - com muita má vontade sempre
A limpeza não era ruim
Esther
ทริปกับครอบครัว 8 คืน
10/10
Excelente! Tudo em ótimo estado e localização excelente!