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Check in process was fine. The room was terrible, smelt of chemical cleaners. The caulking was coming off in the bathroom. The faucet in the sink wasnât attached at all and would fall out and the sink wouldnât drain properly. The chair had a large stain on it and the toilet wouldnât flush unless the handle was jiggled several times. Finally, one of two night stand light bulbs was out as was the usb port.
They double charged me and I brought to the attention of the manager that was working. I was called a liar and when showing on phone was told to get phone out of her face and I didnt even have it near the counter yet. Then asked when housekeeping would be coming in and she told me they will get there when they get there. Havenât seen the whole trip there. First night ask for toilet paper and was told they didnt have any so I had to buy my own to bring in. This place is poorly rand and the manager is extremely rude. They dont care about the guest.
Had paid for room online abd waited 30 minutes to check in because the front desk lady was no where to found. She finally showed up and said âsorry I was checking roomsâ
Are first night, I didn't sleep very well. The next room was making a lot of noise. I asked the front desk, the next morning if we could change rooms. The lady, not sure if she was a manager, said no problem. We changed rooms & I slept like a baby. I will totally stay here again. Great service, friendly staff, & great breakfast. Thanks again.
They double charge your credit card prior to stay!
I had to fill out paperwork and provide a copy of my ID prior to checkin. You charged my card for total bill a day before I arrived and was informed you were charging my card again for total night of stay, but it would be refunded back to my card in 7-10 business days. That is ridiculous! It was a major credit card. The room smelled like Fritos and whatever air freshener you use throughout the hotel is horrible smelling, they use this in elderly care facilities and itâs just horrible. Spend a few extra bucks and get a refreshing clean scent that other hotels use. The beds were very comfortable.
Elevator donât work. No hot water in shower. They gave another person my room and a gentleman opened the door while I was in the room. Phones donât reach down to the front counter. I have lived in hotels 4 to 5 nights a week for the last 6 years. This place is a dump.
Every outside door that should normally be secure by only allowing guests with a key in, were propped open with rocks, even at 11:30pm. I mentioned it to the desk attendant and they just acted annoyed.
Bathrooms didnât feel or look very clean, but other than that ok for the money.