เรสซิเดนซ์อินน์ บายแมริออท ฟิลาเดลเฟีย เกรทแวลลีย์/มัลเวิร์น

This property is not safe their employees access your room without permission when they think you are not there and management doesn’t help the situation they tell you that your lying and don’t help every get down to the bottom of the issue. They gave me the run around for 2 weeks in a resolution. I ended up checking out early due to feeling extremely unsafe. I still have yet to get any answers.

Kesha, เดินทางเพื่อทำธุรกิจ 8 คืน, 27 ธ.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Nice place

Really nice hotel. Restaurant and coffee right next door. Great location and quiet.

Thomas, ทริป 2 คืน, 16 ธ.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Pool was advertised but could not use it room that I was assigned was not clean or ready for guest. Management moved me to another but still. Stayed here a week and the room was never cleaned bed was never made trash was not picked up. The last morning I was there management came by the room to see if I was still in the room and then when I answered the door they said no hurry but why did they come by they could have checked with the front desk yo see if I had checked out.

Mark, เดินทางเพื่อทำธุรกิจ 5 คืน, 10 ต.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Travelocity

The pool was not open :(

Oscar, ทริปกับครอบครัว 1 คืน, 9 ต.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Not a great stay

Director of Operations Eric seemed to have a nasty disposition…I had to request a different room because the dishwasher left suds and water on the floor. The new rooms bed was hard. I’ve stayed at a few Residence Inn hotel and this by far was the worse. I generally love their hotels. The room we finally settled in had mold/old water from where the AC unit had dripped and the ceiling in the bathroom and room had a very bad plaster job. Looks like they had a couple of leaks and the was just thrown together.

Charlotte, ทริป 2 คืน, 1 ต.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

The hotel staff is varied with the quality of service they provide. The day we checked in the desk man was great and very accommodating. The day we left the desk man was not so helpful. Breakfast hours on the weekend are until 1030. The breakfast area had already been cleaned up and most of food put away early at 1015. So I asked at 1015 for a frozen breakfast sandwich since breakfast was until 1030. He could not accommodate me and really showed a poor attitude towards trying to help me. A woman with a dog also was rude enough to make a waffle with her dog strapped in a holder to her chest over the food and waffle maker… She had early been asked to take her dog out of the food prep area and then decided to put dog in the sling across her chest. I find some dog owners don’t understand that some people find it gross to have your dog hanging off your chest over the waffle maker .. ever find hair in your food. Please respect others and keep all pets out of community food prep areas. Thx.

teresa, ทริปกับครอบครัว 2 คืน, 10 ก.ย. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Next to a full restaurant. Very nice room.

เดินทางเพื่อทำธุรกิจ 3 คืน, 9 ส.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

The interior needs an upgrade. Carpet worn through and holes in couch. The room was not clean. It had some kind of funky smell. There was evidence of previous occupants. However when I talked to front desk about it, it was taken care of immediately. Staff was absolutely wonderful! We had a transportation issue and they knocked themselves out to help us. Breakfast was disappointing and the pool wasn’t available but that is Covid and no one’s fault. Outdoor areas were lovely!

ทริปโรแมนติก 3 คืน, 5 ส.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Staff were very friendly but did not follow up on light not working. Hotel was in good condition. Pool was not open and breakfast was less than expected. If amenities are less than advertised than that should be CLEARLY noted. A major reason we chose your hotel was for the pool for my grandchildren and for the HOT breakfast For which I paid more money. There is no excuse for this type of misleading advertising.

ทริปกับครอบครัว 4 คืน, 13 ก.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

No staff attending front desk at check-in for 10 minutes.

ทริป 1 คืน, 27 มิ.ย. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia