Property definitely isn’t a 4 star by North American standards (I understand this isnt North America). It seems like more of a hostel to me. I stayed in the Superior double room with Sea view. Perhaps the villas and apartment styles are nicer; hence the better reviews? I saw the conflicting reviews when booking and decided to give it a chance with hopes it wouldnt have been so bad.
Pictures were consistent with the room. The location is great, close to two nice beaches and away from the chaos of the old town of Albufeira. The staff are nice but don’t expect anything over the top/ them to go above or beyond in terms of service. Breakfast is generic with very basic breakfast offerings - fruit, cereal, bread, eggs, bacon, coffee, tea. The property could benefit from a little more attention to detail. Common areas seem clean and modern. However, I thought my room could have benefitted from a little extra cleaning, especially in the bathroom. The walls need painting, the shower walls could do with some scrubbing (with bleach) and the baseboards need dusting.
Overall the room was comfortable. If you’re looking somewhere to sleep and don’t care about the extra details then consider this property because the area is nice. If you’re looking for a higher level of experience consider elsewhere.