ภูเก็ต กะตะ รีสอร์ท, กะรน

Problems on arrival with room. Also when doing my search I wanted a hotel with complimentary airport shuttle and they came up but had no such service. Hotel was nice but has deferred maintenance issues. In current state it should not be a 4 star hotel.

1. Check in was good. The lady was nice. Check out was not. Different person. Asked for a bottle of water and was denied. The restaurant also did not serve a glass of water. Had to buy from outside. 2. Pool was good. The drinks were expensive. 3. hotel is old but if you like antique stuff you will like it there. a lot of use of wood was nice. 4. close to beach. has nice restaurants close by. 5. One of the beds had bad spring. so had to use single bed.

The hotel maybe a tad tired but good value for money. Staff amazing. Only slight negative is breakfast is quite basic but you won't starve. Good location

Happy with this hotel, we stayed four nights. Clean and comfortable. Good location and within walking distance of massage, food, beach, shopping. AC good, beds average comfort for Asia. Our rooms were a long walk from front of hotel though. We were all the way at the back of the resort. If I stay again, I will ask for a room closer to the front. We had a pool access room and a deluxe room. Staff was friendly and helpful.

Amazing experience to have a pool access room an the staff were amazing. Such a beautiful location an so close to everything in kata