We had to change rooms because when we got to the first room, we noticed one of the beds had red lipstick on the top comforter. The bed had also looked undone, like it hadnt been made and possibly still dirty. The ice machine on this floor also did not work. The bathroom also didn't seem clean at all. There wasn't any hand soap either. We called and requested a different room and they grantes us our request. Other than apologizing, they did not offer anything for the inconvenience. No upgrades, nothing.
Natalie
ทริปกับเพื่อน 1 คืน
10/10
Stephen M
ทริป 4 คืน
10/10
RJ
ทริป 1 คืน
10/10
Tynae
ทริป 1 คืน
10/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
Sophia
ทริปกับครอบครัว 1 คืน
10/10
The room was clean. It was very beautiful very nice. Really enjoyed myself.
constance
ทริป 1 คืน
6/10
Helt O.K.
Sveinung
ทริปกับครอบครัว 3 คืน
8/10
Many things weren't working. AC was too warm, couldn't adjust the dial, microwave didn't work, no freezer in fridge, ice machine in hall broken and curtains where stuck in one place and couldnt sleep in. We were there on business so came in 9pm and just wanted to sleep. Shower only had very hot water. Too late to be bothered with help and no help available anyway. Receptionist said she would give us extra points for next visit but had to get supervisor to approve in the morning. We DIDN'T RECEIVE the POINT'S or even a letter of APOLOGY. . I left a written message about my concerns. No one knew about it
I think a comped stay would belp. Victoria Lewis
Victoria
ทริปธุรกิจ 2 คืน
8/10
Chris
ทริปกับครอบครัว 1 คืน
8/10
Everything was great. But the WIFI didnt work for us
Jenny
ทริปกับครอบครัว 3 คืน
10/10
Everything was wonderful, all the staff are excellent. The only thing I have to critique is that the Peloton Bike wasn't working at all, but otherwise wonderful!
Sean
ทริปธุรกิจ 1 คืน
4/10
Last night the fire alarms went off throughout the night. It interrupted sleep all night. When I reached out abt it, was advised could only get honors points? No compensation for a night of no sleep??
Lisa
ทริป 2 คืน
4/10
Jonathan
ทริป 1 คืน
8/10
It was an amazing experience and I will be back.
Kevin
ทริป 3 คืน
10/10
Alex was the one who checked me in. He was very friendly and helpful. We enjoyed our visit there.
Liana
ทริป 2 คืน
10/10
Very good and accommodating, some issues with your gym equipment not working
Sean
ทริปธุรกิจ 1 คืน
2/10
Pointless to charge $40 parking
Olga
ทริปกับครอบครัว 2 คืน
10/10
I had several meals there. The food was really good! The hotel was easy to get to, clean and quiet.
Lawrence
ทริป 7 คืน
10/10
Nicklaus
ทริป 2 คืน
10/10
This place is so great.Inside was so pretty and our room was so great.Friendly staff and very helpful.