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OYO Abbey Hotel, London Shepherd's Bush Market

3.0 star property
Hotel within walking distance of Westfield London Shopping Centre

Choose dates to view prices

Minutes from Olympia Conference and Exhibition Centre, OYO Abbey Hotel, London Shepherd's Bush Market offers an ideal retreat. Enjoy a relaxing stay with in-room WiFi, car rentals on site, and a tranquil terrace to unwind after exploring nearby Westfield London Shopping Centre.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • Terrace
  • Car rentals on site
  • Front-desk safe
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
  • Bathtub or shower

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Front of property
Sapphire Hotel
  • Free WiFi
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7.2 out of 10, Good, 1,003 reviews
$47 nightly
The price is $57
Jan 4 - Jan 5, 2026
Total with taxes and fees
Sapphire Hotel
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About the neighborhood

Map
23 Wood Lane, Shepherds Bush, Hammersmith and Fulham, London, England, W12 7DP

What's nearby

  • Shepherd's Bush Green - 2 min walk - 0.2 km
  • Shepherd’s Bush Market - 3 min walk - 0.3 km
  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 6 min walk - 0.5 km
  • BBC Television Centre - 6 min walk - 0.6 km

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • Luton Airport (LTN) - 57 min drive
  • London City Airport (LCY) - 64 min drive
  • Stansted Airport (STN) - 82 min drive
  • Gatwick Airport (LGW) - 85 min drive
  • London (SEN-Southend) - 102 min drive
  • Shepherd's Bush Station - 8 min walk
  • Kensington (Olympia) Station - 19 min walk
  • Kensington (Olympia) Underground Station - 21 min walk
  • Shepherd's Bush Market Underground Station - 3 min walk
  • Wood Lane Underground Station - 6 min walk
  • Shepherd's Bush Underground Station - 7 min walk

Restaurants

  • ‪itsu - ‬3 min walk
  • ‪Zizzi - ‬3 min walk
  • ‪Five Guys - ‬3 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪Sweet Caroline - ‬3 min walk

About this property

OYO Abbey Hotel, London Shepherd's Bush Market

When you stay at OYO Abbey Hotel, London Shepherd's Bush Market, you'll be just a 5-minute drive from Kensington High Street and Westfield London Shopping Centre. Also, Hyde Park and Marble Arch are within a short drive. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Shepherd's Bush Market Underground Station is 3 minutes and Wood Lane Underground Station is 6 minutes.

At a glance

DONE

Hotel size

    • 16 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 9:30 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)
  • On-site car rental
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Fan

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 9:00 PM and 10:00 PM can be arranged for an extra charge of GBP 30
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Abbey Hotel London
Abbey Hotel

Frequently asked questions

Does OYO Abbey Hotel, London Shepherd's Bush Market offer free cancellation for a full refund?

Yes, OYO Abbey Hotel, London Shepherd's Bush Market does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at OYO Abbey Hotel, London Shepherd's Bush Market?

Sorry, pets aren't allowed.

Is parking offered on site at OYO Abbey Hotel, London Shepherd's Bush Market?

Sorry, there's no onsite parking at OYO Abbey Hotel, London Shepherd's Bush Market.

What are the check-in and check-out times at OYO Abbey Hotel, London Shepherd's Bush Market?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What's the area around OYO Abbey Hotel, London Shepherd's Bush Market like?

OYO Abbey Hotel, London Shepherd's Bush Market is a short 3-minute walk from Shepherd's Bush Market Underground Station and 9 minutes' walk from Westfield London Shopping Centre.

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Reviews

OYO Abbey Hotel, London Shepherd's Bush Market Reviews

7.4

Good

7.8

Cleanliness

7.2

Location

8.2

Staff & service

7.4

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Bed
Lobby
Bathroom
Plaza
Shower
Breakfast

Reviews

4/10 Fair

Charges a non-refundable booking fee of 35 GBP not mentioned anywhere, their own website blocks traffic from the EU. Staff were nice, offered to help us carry luggage all four flights of stairs and got us a portable radiator when the room temperature were very very low. Room temperature was very uneven, very cold for a couple of days (with the radiator at the highest setting), then too warm for a day, then just right for a day before it got way too cold again. Linens and towels very worn, holes and stains. Dirty room (floor was clean), dirty furniture, spots of black mold on several places in the shower. You could hear most of what happened in the other rooms. Great location, budget alternative but keep in mind of how budget you want to go. No bed bugs november 2025.
Nikolai, 9-night trip

10/10 Exceptional

Well located and friendly.

Clean, friendly and comfortable. Excellent location.
Alison, 1-night trip

10/10 Exceptional

Great Location and Price

My son and I stayed for one night to attend a football match at QPR. The staff were very friendly and welcoming. The room was small but perfectly adequate for our needs, and the price was excellent. We would definitely stay again.
Daryl, 1-night trip

4/10 Fair

The staff were friendly and welcoming when I arrived. I didn't see them again after that due to timings. The room was not as advertised. No separate seating area, not as large as stated on advert, a smaller TV (24 inch not 32). The bed was on wheels that had no way to lock them so every time I moved, the bed shifted. A plug directly next to the bed showed sign of burning or heat damage. The bathroom was reasonable and the shower was large, which was nice. However the extractor fan did not function and the movement sensor kept turning the lights off. The shower water was warm which was welcomed. A light fixture was hanging out of the ceiling and mold was growing on the window, likely because of no extractor. I doubt I will stay here ever again
Adam, 2-night trip

10/10 Exceptional

This is a great selection for a basic place to lay your head, shower, and rest. It is no frills, but 3 blocks from the Picadilly line and right across the street from the Mall. The front desk man is very helpful and kind. I would stay here again, especially for the low price they offered.
ALEXANDER, 1-night trip

8/10 Very good

Great location, would come stay again
Michael, 2-night trip

8/10 Very good

Very comfortable beds and an ideal location, bathrooms on the small side and need replacing. The staff were very friendly. I would stay here again.
Travis, 1-night trip

10/10 Exceptional

Staff is wonderful and rooms are clean and quiet.

6/10 Good

Excellent location, very nice staff/reception. Good size room.
Weslandria, 4-night trip

10/10 Exceptional

Great location opposite Westfields. Basic hotel but clean, modern bathroom, comfortable bed. Perfect for a night's stay.
Max, 1-night trip

8/10 Very good

Great little find

Staff were excellent and friendly at check in and check out , Room was clean and adequate, bathroom could do with a spruce up but again adequate. Hotel was very quiet , easy to find and in a very accessible location
1-night trip

8/10 Very good

Friendly staff who remember you from previous visits.
Paul, 1-night trip

10/10 Exceptional

Very clean and well presented, handy for shopping and Shepherd's Bush empire. Staff very friendly and helpful, would definitely use again.

6/10 Good

Place is a shabby old lady, but also charming. Location is great and young gentleman at the front desk was kind and helpful. Unfortunately, there was a dreadful odor from a bathroom floor drain.
Donna, 4-night trip

6/10 Good

It’s in a convenient location the room was a bit small.
Dinah, 6-night trip

10/10 Exceptional

Very clean. Staff polite. Room small but perfect for short stay. Shopping mall across the road. Great transport links. Short walk to bbc studios.
Sue, 1-night trip

6/10 Good

As you’d expect

Fine, albeit a tiny room with a tiny bathroom- it suited me for one night. Good location very close to Westfield and Shepherd’s Bush station.
1-night trip

8/10 Very good

Staff were very helpful and polite, rooms were clean and tidy, beds were very comfortable and sheets crisp and white. Downside there was no parking around the property and being disabled, that posed a problem for me and ended up with a parking ticket. And room was up 4 flights of stairs. All in all a pleasant stay and I would happily return
Maria, 1-night trip

6/10 Good

Clean hotel,

Hotel was very clean, felt safe and in a good location with easy access to overground and underground services and directly across the road from Westfield shopping centre. Tea and coffee facilities were available in the room. Communication was AWFUL, there is no
Helen, 1-night trip

10/10 Exceptional

Fab stay

Lovley hotel polite staff extremly quite which is fab as im a light sleeper close to tube and shopping center room had all we needed for a few nights stay only downside for me was the bathroom had a little step down which we wasnt aware of and i slipped and twisted my ankle causing a sore ankle for the whole trip. And the bathroom had a small amount of mould on the ceiling from little ventilation
Sacha, 2-night trip

8/10 Very good

Basic hotel

Extremly basic. Tv in room 5 didnot work, i was there with my daughter so wasnt out late and wanted the tv working .no shampoo or conditioner or soap in shower and i left all that at home so i could take less stuff with us, there was liquid soap for hand washing. Perfect location for westfields shopping
sarah, 2-night trip

8/10 Very good

The room was small but had everything that we needed. Priced appropriately for a small room. Convenient location for Wood Lane TV studios. The room was serviced daily and towels swapped. The shower was good and bedding looked clean and fresh. We were greeted and checked in very quickly on arrival. Had a wheelchair with us and this room was swapped from an upstairs to a ground floor room (we hadn’t notified the hotel about this in advance) and were very happy that they offered this ammendment. Seen a number of bad reviews but they did not apply to our experience at this hotel.
Debbie, 2-night trip

2/10 Poor

I will start with the positive, the staff was very nice and the area was very centric and easy transportation access. Now, the property was a bit old, we did not get the room in the pictures, some towels had holes in them, the decorative pillows were dirty, the light in the bathroom was automatic and turned on and off all night, we could hear everything that was going on in the next room. WiFi did not work at all. If you won’t be in the room all day I would say it’s good enough.
Mariana, 3-night trip

10/10 Exceptional

Fantastic little hotel, perfect for the price
Harry, 1-night trip

4/10 Fair

The room was in the roof space and was quite tatty. There was a loft space for private storage and the doors were broken. The bathroom was extremely tight.
Christopher, 2-night trip