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The Highlands at Sugar

3.0 star property
Family-friendly apartment with indoor pool, near Sugar Mountain Resort

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Photo gallery for The Highlands at Sugar

BBQ/picnic Area
Flat-screen TV, fireplace, DVD player
View from property
Flat-screen TV, fireplace, DVD player
Fridge, microwave, oven, stovetop
The Highlands at Sugar offers a great location, putting you within a 15-minute walk of Sugar Mountain Resort. You can get a workout in at the fitness centre, or take a dip in the indoor pool. Apartments feature bonuses such as kitchens and washers/dryers, along with fireplaces and balconies. Fellow travellers say great things about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry facilities
  • Refrigerator
  • Pool
  • Gym
  • Free parking
  • Kitchen

Main amenities (12)

  • 57 smoke-free apartments
  • Indoor pool
  • Fitness centre
  • Hot tub
  • Arcade/games room
  • Reception fireplace
  • Vending machine
  • Self-serve laundry
  • Barbecue grills
  • Limited hour front desk
  • TV in a common area
  • Playground

Feel at home (6)

  • Playground on-site
  • Kitchen
  • Private bathroom
  • Separate bath and shower
  • Television
  • Washer/dryer

Room options

Check availability for these dates

Tonight

Sept 4 - Sept 5
Check availability for tonight Sept 4 - Sept 5

Tomorrow

Sept 5 - Sept 6
Check availability for tomorrow Sept 5 - Sept 6
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Showing 3 of 3 rooms

View all photos for Apartment, 2 Bedrooms

Flat-screen TV, fireplace, DVD player

Apartment, 2 Bedrooms

Highlights

Balcony
Fireplace
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | Flat-screen TV, fireplace, DVD player

Apartment, 1 Bedroom

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Fireplace
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Twin Room

Terrace/patio

Twin Room

Highlights

Balcony
Fireplace
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

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About the area

Map
2173 Sugar Mountain Drive, Banner Elk, NC, 28604

What's nearby

  • Sugar Mountain Resort - 7 min walk - 0.7 km
  • Hawksnest Tubing Park - 15 min drive - 13.1 km
  • Beech Mountain Resort - 17 min drive - 11.6 km
  • Grandfather Mountain - 20 min drive - 18.0 km
  • Land of Oz - 22 min drive - 15.0 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 88 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Beech Mountain Resort Cafeteria - ‬23 min drive
  • ‪Beech Mountain Brewing Co. Taproom and Grill - ‬23 min drive
  • ‪Banner Elk Cafe - ‬12 min drive
  • ‪5506' Skybar - ‬21 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Highlands at Sugar

The Highlands at Sugar offers a great location, putting you within a 15-minute walk of Sugar Mountain Resort. You can get a workout in at the fitness centre, or take a dip in the indoor pool. Apartments feature bonuses such as kitchens and washers/dryers, along with fireplaces and balconies. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Property size

    • 57 apartments
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 5 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 25
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 8:30 AM - 5 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Ski

  • Snowboarding and downhill skiing nearby

Pool/Spa

  • Indoor pool
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site

Family friendly

  • Playground

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Free toiletries
  • Towels provided
  • Hairdryer

Living spaces

  • Fireplace

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Games room
  • DVD player
  • Games
  • TV in a common area

Outdoor areas

  • Balcony
  • Barbecue

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Vending machine
  • No housekeeping
  • Fireplace in reception
  • Restaurant dining guide
  • Front desk (limited hours)

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • First aid kit

General

  • 57 rooms

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar Apartment
The Highlands at Sugar Banner Elk
The Highlands at Sugar Apartment Banner Elk
The Highlands at Sugar by Capital Vacations

Frequently asked questions

Is there a pool at The Highlands at Sugar?

Yes, there's an indoor pool.

Are pets allowed at The Highlands at Sugar?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Highlands at Sugar?

Yes, there's free self parking.

What are the check-in and check-out times at The Highlands at Sugar?

Check-in start time: 4 PM; check-in end time: 5 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.

What is there to do at The Highlands at Sugar and nearby?

Have fun with nearby winter activities such as downhill skiing and snowboarding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Highlands at Sugar also has a fitness centre and an arcade.

Does The Highlands at Sugar have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.

Does The Highlands at Sugar have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around The Highlands at Sugar like?

The Highlands at Sugar is located a short 13-minute walk from Sugar Mountain Resort.

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The Highlands at Sugar Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

View
Location
Room
Kitchen
Furniture
Service staff
Apartment
Family friendly
Amenities
Hot Tub

Reviews

10/10 Exceptional

Love it here!

We come here everytime we're in town. Great value, friendly staff beautiful views!
CORINNE, 1-night trip

8/10 Very good

A wonderful older property with great amenities.
Erik, 2-night trip

10/10 Exceptional

great location and value.
Michael, 1-night trip

10/10 Exceptional

Beautiful serene Mountain View. Grocery and restaurants within 5 min not walkable but driving. Staff was very friendly. Apartment was very clean and I would definitely recommend
Angela, 1-night trip

10/10 Exceptional

Great stay! And a short drive to the ski resort which made the trip enjoyable
Lorin, 2-night trip

10/10 Exceptional

Love Highlands at Sugar

This property is older but we like it's authenticity. The staff is pleasant, the unit is very spacious and the views are spectacular. Its our 3rd visit and we'll be back!
CORINNE, 1-night trip

10/10 Exceptional

If you are going to sugar mountain skiing great place to stay 2 minute drive to ski area parking lot.
Paul, 3-night trip

10/10 Exceptional

Big rooms, cool balcony, clean and usable kitchen!
Mariia, 2-night trip

10/10 Exceptional

Awesome place

It was great, the staff were helpful. The views were awesome.
2-night trip

10/10 Exceptional

I like the building with the pool, hot tub and games, everything was real cozy
Matthew, 3-night trip

10/10 Exceptional

That is my second time over there, and this place is awesome!
Ligia Helena, 2-night trip

8/10 Very good

Close, clean, and properly priced.

Great value and proximity to the mountain. The units are quite dated, but very clean. We would stay here again for the price.
Lauren, 2-night trip

8/10 Very good

Hot tube and pool tables were nice
barry, 2-night trip

10/10 Exceptional

Nice having the veiw and the fire plave and being so close to the snowboarding area
gar, 2-night trip

10/10 Exceptional

Amazing property for The money
Simon, 3-night trip

10/10 Exceptional

Well stocked kitchen, close to sugar mountain resort, lovely views of the surrounding mountains
Felcy pavithra, 3-night trip

8/10 Very good

It was a little older but it was fine. Close to Sugar mountain ski slopes. I would stay here again.
Michael, 2-night trip

10/10 Exceptional

Nice quiet place. Older buildings but have a charm to them. Very clean and spacious. Overall a good stay at a reasonable price.
Atanas, 2-night trip

6/10 Good

The swim pool did not look clean the hot tub. The Jets didn’t work and it looked like it was molded. It was so old ,did not realize they did not have air conditioner. We were on the bottom floor. Needless to say it was a bit hot thank goodness it wasn’t in July or August that we stay there.
Hattie, 1-night trip

10/10 Exceptional

Perfect

Perfect spot to get the lodge/ski resort vibe without the added expense. Short drive to skiing
ben, 2-night trip

8/10 Very good

Gives you the cabin feels. Perfect for a Ski trip!

The place is older but completely redone. Everything was great. The only thing is that the ceiling is paper thin and you hear the people above you.
Krishna, 2-night trip

10/10 Exceptional

Such a cozy nice stay!
Layla, 3-night trip

8/10 Very good

Charming place to stay and hit the slopes.
Shane, 3-night trip

8/10 Very good

Lots of space in the apt but it’s pretty outdated. Need the pullout couch replaced. The pool and pool room appreared very dirty. Would stay there again though for location and size.
Misty, 2-night trip

10/10 Exceptional

Excellent

Everything good
Rony, 2-night trip