The hotel room was spacious, and we had booked a family room with one large bed and a sofa bed. However, we only ended up with one large bed because the sofa bed was broken and couldn’t be opened. As a result, the four of us had to squeeze into one bed, which was completely different from what we expected. The arrangement was very poor in this regard.
Additionally, the room did not have enough bedding, and we had to call housekeeping at night to request extra bedding. It took a long time for it to arrive. While the room itself wasn’t bad, this part of the arrangement and how it was handled was very disappointing—especially considering we paid for a family room.