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Quality Beach Resorts and Spa Patong

4.0 star property
Family-friendly hotel with outdoor pool, connected to a shopping center, near Patong Beach

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Photo gallery for Quality Beach Resorts and Spa Patong

Premium Quadruple Room, 1 Bedroom, Non Smoking, Pool View | Balcony view
Property video
Deluxe Pool Front | Terrace/patio
Daily buffet breakfast (THB 400 per person)
Reception
Located near Patong Beach, Quality Beach Resorts and Spa Patong offers an upscale retreat with a poolside bar, international cuisine at two on-site restaurants, and rejuvenating spa services like Thai massages. Enjoy the beautiful garden or relax in style by the outdoor pool while kids play in their own children’s pool.
VIP Access

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Gym
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach towels
  • Children's pool

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Separate dining area

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 29 of 29 rooms

View all photos for Signature Suite, 2 Bedrooms (Grand)

Signature Suite, 2 Bedrooms (Grand) | View from room

Signature Suite, 2 Bedrooms (Grand)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchenette
Mini-fridge
Dining table
  • 915 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Quadruple Room, 1 Bedroom, Non Smoking, Pool View

Premium Quadruple Room, 1 Bedroom, Non Smoking, Pool View | 1 bedroom, minibar, in-room safe, desk

Premium Quadruple Room, 1 Bedroom, Non Smoking, Pool View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Renovated in 2022
  • 829 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Premium Balcony

Family Premium Balcony | 1 bedroom, minibar, in-room safe, desk

Family Premium Balcony

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Renovated in 2022
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Balcony Room

Deluxe Balcony Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Balcony Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pool Front

1 bedroom, minibar, in-room safe, desk

Deluxe Pool Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Patong)

Suite, 1 Bedroom (Patong) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (Patong)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchenette
Mini-fridge
Smart TV
  • 534 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | 1 bedroom, minibar, in-room safe, desk

Premium Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchenette
Mini-fridge
Dining table
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 Bedroom, Balcony

Signature Room, 1 Bedroom, Balcony | Living area | 43-inch Smart TV with digital channels, books

Signature Room, 1 Bedroom, Balcony

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Balcony, Pool View (Premium)

Deluxe Room, 1 Bedroom, Balcony, Pool View (Premium) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Bedroom, Balcony, Pool View (Premium)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Balcony King Garden View

Deluxe Balcony King Garden View | 1 bedroom, minibar, in-room safe, desk

Deluxe Balcony King Garden View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Pool Access (Premium)

Deluxe Room, Pool Access (Premium) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, Pool Access (Premium)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Corner

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Balcony, Corner

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Balcony Twin Garden View

Deluxe Balcony Twin Garden View | 1 bedroom, minibar, in-room safe, desk

Deluxe Balcony Twin Garden View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Balcony King Pool View

Deluxe Balcony King Pool View | 1 bedroom, minibar, in-room safe, desk

Deluxe Balcony King Pool View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Studio

1 bedroom, minibar, in-room safe, desk

One Bedroom Studio

  • Sleeps 2

View all photos for One Bedroom Premium Suite

1 bedroom, minibar, in-room safe, desk

One Bedroom Premium Suite

  • Sleeps 2

View all photos for Deluxe Pool Front Room

1 bedroom, minibar, in-room safe, desk

Deluxe Pool Front Room

  • Sleeps 2

View all photos for Deluxe Premium Balcony Room

1 bedroom, minibar, in-room safe, desk

Deluxe Premium Balcony Room

  • Sleeps 2

View all photos for Deluxe Balcony King Room

1 bedroom, minibar, in-room safe, desk

Deluxe Balcony King Room

  • Sleeps 2

View all photos for Deluxe Balcony Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Balcony Twin Room

  • Sleeps 2

View all photos for Suite Room City View

1 bedroom, minibar, in-room safe, desk

Suite Room City View

  • Sleeps 2

View all photos for Two Bedroom Premium Suite

1 bedroom, minibar, in-room safe, desk

Two Bedroom Premium Suite

  • Sleeps 4

View all photos for Deluxe Twin Balcony Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Balcony Garden View

  • Sleeps 2

View all photos for Deluxe King Balcony Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe King Balcony Garden View

  • Sleeps 2

View all photos for Deluxe Premium Pool Access Room

1 bedroom, minibar, in-room safe, desk

Deluxe Premium Pool Access Room

  • Sleeps 2

View all photos for Deluxe Balcony Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Balcony Garden View

  • Sleeps 2

View all photos for Deluxe Balcony Room

1 bedroom, minibar, in-room safe, desk

Deluxe Balcony Room

  • Sleeps 2

View all photos for Deluxe Balcony Pool View

1 bedroom, minibar, in-room safe, desk

Deluxe Balcony Pool View

  • Sleeps 2

View all photos for Family Premium Balcony

1 bedroom, minibar, in-room safe, desk

Family Premium Balcony

  • Sleeps 2

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Aerial view

Diamond Cliff Resort & Spa, Patong Beach

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1,001 reviews
$86 nightly
The price is $93
Sep 8 - Sep 9
Total with taxes and fees
Diamond Cliff Resort & Spa, Patong Beach
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About the neighborhood

Map
186/20 Thaweewong Road, Patong, Phuket, 83120

What's nearby

  • Patong Beach - 2 min walk - 0.2 km
  • Bangla Road - 5 min walk - 0.5 km
  • Jungceylon Shopping Center - 9 min walk - 0.8 km
  • Central Patong - 9 min walk - 0.8 km
  • Kalim Beach - 2 min drive - 2.0 km

Getting around

  • Phuket Intl. Airport (HKT) - 54 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Barra Cuda - ‬2 min walk
  • ‪Beyond Patong - ‬2 min walk
  • ‪Mood (มู้ด) - ‬4 min walk
  • ‪The Coffee Club - ‬4 min walk
  • ‪Bodega Hotel - ‬3 min walk

About this property

Quality Beach Resorts and Spa Patong

At Quality Beach Resorts and Spa Patong, you can hit the beach to enjoy the shade from a beach umbrella or get a beach massage, plus you'll be just steps from Patong Beach. Guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and aromatherapy, and the outdoor pool provides a splash of fun. Dining choices include 2 restaurants and the 2 bars/lounges are great places to grab a cold drink. A free kid's club, a poolside bar, and a health club are other features.

At a glance

DONE

Hotel size

    • 88 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 11:30 AM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • Children aged 3 and younger eat free breakfast
    • No cribs (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Bus station shuttle*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Trampoline
  • Grocery/convenience store
  • Children's menu
  • Toys
  • Pool gate
  • Fence around the pool
  • Lifeguard on site

What to do

  • Evening entertainment
  • Bingo
  • Bicycle tour information
  • Beach nearby
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Horse riding nearby
  • Boat tours nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Communal living room
  • Health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reception hall
  • Outdoor furniture
  • Walkway to water
  • Traditional architecture

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Outdoor shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

James & Joyce Irish Pub - This bar specializes in Irish cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.
Isha Indian Restaurant - Overlooking the pool and garden, this restaurant specializes in Indian cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 400 for adults and THB 200 for children
  • Airport shuttle service is offered for an extra charge of THB 1200 per vehicle (one-way, maximum occupancy 2)
  • Bus station shuttle service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Quality Resorts Patong Patong
Quality Resort Spa Patong Beach
Shanaya Beach Resort Spa Phuket
Quality Beach Resorts Spa Patong

Frequently asked questions

Is there a pool at Quality Beach Resorts and Spa Patong?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Quality Beach Resorts and Spa Patong?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Quality Beach Resorts and Spa Patong?

Sorry, there's no onsite parking at Quality Beach Resorts and Spa Patong.

Is airport shuttle service offered by Quality Beach Resorts and Spa Patong?

Yes, an airport shuttle is available. The charge is THB 1200 per vehicle one-way.

What are the check-in and check-out times at Quality Beach Resorts and Spa Patong?

Check-in start time: 11:30 AM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Quality Beach Resorts and Spa Patong and nearby?

Have fun with nearby activities like boat tours, fishing, and horseback riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Quality Beach Resorts and Spa Patong also has a steam room and a picnic area, as well as a garden and access to a nearby health club.

Are there restaurants at or near Quality Beach Resorts and Spa Patong?

Yes, there are 2 onsite restaurants, featuring Irish cuisine and garden views.

Does Quality Beach Resorts and Spa Patong have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Quality Beach Resorts and Spa Patong like?

Quality Beach Resorts and Spa Patong is located near Patong Beach, just a short 7-minute walk from Bangla Road and 12 minutes' walk from Jungceylon Shopping Center.

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Quality Beach Resorts and Spa Patong Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Restaurant
Location
Service staff
Room
Food
Shopping

Reviews

10/10 Exceptional

10 out of 10 will definitely stay here again
Bela, 4-night trip

10/10 Exceptional

Nice clean friendly stuff good location and there is loud music in back of hotel
Ameel, 9-night trip

8/10 Very good

Tassa

It was a good stay except for some maintenance noise which was quite loud sometimes.
Glenn, 3-night trip

4/10 Fair

Discounted For a Reason

Definitely wouldnt recommend. Paid for a king size bed, and got 2 twins pushed together that wasnt level to each other. Internet is very spotty and terrible. Also the hotel has no rights to privacy. All your guest are forced to hand over IDs before they're allowed to visit. Only plus about this hotel is that its alot Patong Beach.
8-night trip

10/10 Exceptional

Hotel is close to all the entertainment and restaurants. The beach is just across the breach road. Bangla road is a 10min walk away. Great pool and pool bar. Staff are outstanding, service with a smile at all times. We will return soon.
Surjit, 5-night trip

8/10 Very good

Good value.

10/10 Exceptional

We had a wonderful stay! The location is fantastic, staff helpful and the property is idyllic. The shower water pressure was a bit touch and go, and our ac could have been quieter. Overall, was relaxing despite being in the thick of the hustle and bustle of Patong.
Zachary, 2-night trip

10/10 Exceptional

Great, always new water and coffee
Tobias, 11-night trip

10/10 Exceptional

CLOSE TO EVERYTHING

EVERYTHING WAS PERFECT I ENJOY MY STAY THEY UPGRADE ME TO POOL ACCESS ROOM

10/10 Exceptional

Would stay again. Helpful and polite staff. Is a busy area so heads up! No parking or designated pick up! You just walk right up to it from the street. Can be loud at night depending on room location.
Maddison, 4-night trip

6/10 Good

The property is beautiful with friendly staff The pool area is not typical hotel expectations to be able to laze about with no sun beds it is small (very) The rooms are spacious and clean, however the beds are crippling and the pillows horrendous.
Tamara, 7-night trip

10/10 Exceptional

Beautiful place right in patong but feels like you are not. A few hiccups with drivers but ellie and staff couldn't do enough for me. Lovely people and ideal location. I will be back. Negative- only options of food are Indian or Irish.staff.
Natasha, 5-night trip

10/10 Exceptional

Enjoyed my family trip here at this Resort, it is located in a convenient area within walking distance to many food stalls or shopping and facing the Seaview was great. The resort is clean & well maintained (except with no lift access for our level) however staff will assist to carry any of our baggage for us without any issues. Would like to specially compliment Ms Elle (the receptionist) for her good kind hospitality & service, she speaks and understand English which is extremely useful and helpful in many ways to us during our stay there. Overall stay at this resort was blissful and enjoyable.

10/10 Exceptional

Great hidden oasis in Patong

This hotel is like a little oasis in a busy area of Patong. Service is excellent, the decor and attention to detail is spot on. Swimming pool looks like a tropical pond at first but is actually very nice and quaint. Rooms are very clean and good value for money. Breakfast was okay but could be much better. It was served in the Irish pub on the roadside. Loud traffic. Breakfast should be served in their own restaurant as it's a nice setting.
Melvin, 3-night trip

10/10 Exceptional

Beautiful Hotel! We stayed in a pool access room which was divine. Newly renovated resort, staff were wonderful, walking distance to everything we needed and straight across the rd from the beach. Absolute heaven! There was only two minor things, sometimes there was a smell coming from the bathroom pipes but the staff were very accomodating in fixing it. The other was the bed, king size but too hard for us. All in all though, a great holiday and we will go back again :)
Lyndsay, 5-night trip

6/10 Good

Location,Location, Location

Great location on Patong Beach. Room was dated and had a smell problem so brought some incense candles from the shops and burnt those throughout the stay. WiFi connection was not very good and kept dropping out. Breakfast was simple but sufficient. Location was the best thing going for it and renovations required in some rooms.

10/10 Exceptional

A little worn on the edges but excellent value.

Perfect place to stay in Patong at the price point it's at. I would stay here again with the understanding the hotel is a bit old and feeling sorta run down. Overall it's a full 5 stars, but they had issues with staffing shortages, room mix ups, numerous broken light bulbs, leaking AC unit, etc. But the location is great and it's at an excellent price point for what you get compared to other options in the area... just go with the expectation that it's not shiny and brand new and you'll be beyond happy.
Kristin, 4-night trip

2/10 Poor

Septic stench from drain plug in bathroom and noise unbearable
Russell, 11-night trip

2/10 Poor

Worst experience I have ever had with a hotel in my entire life, as my first time travelling in my own I expect to have a safe place to arrive to but as I get to my hotel they have told me my booking is cancelled with no refund or any information & there’s nothing I can do apart from pay 3x the price I had already paid .. I booked my room months in advance at a discounted rate, they had clearly rented out my booked room for a more expensive price and then kick me out forcing me to go to a near by backpackers as every hotel near by was also booked after 30 hours on my plane without proper food or sleep it was a very stressful experience and only being 21 years old I didn’t have disposable extra money to spend on random hotels, the hotel also tried to blame Expedia which was not the case at all Expedia had no idea at all about the cancelled booking and when I called they even told me it was still booked! The hotel sent me a FAKE EMAIL pretending they were Expedia so the blame wasn’t on them for rebooking my room. Do not book with this hotel defiantly not 4 stars you can find so many nicer places around with kinder people

8/10 Very good

Roger, 4-night trip

4/10 Fair

Håkan, 2-night trip

8/10 Very good

Thierry, 2-night trip

10/10 Exceptional

Grant, 7-night trip

10/10 Exceptional

Andrew, 8-night trip

8/10 Very good

Das Personal war super nett und zuvorkommend. Leider mussten wir bei der Ankunft unsere Koffer selber in den ersten Stock tragen. Kein Kofferservice. Es wurde auch nicht gesagt dass es einen Aufzug gibt. Sehr versteckt. Deswegen Punktabzug. Ansonsten alles Super.
David, 7-night trip