This hotel gave me a very unpleasant experience. After checking out, I called for a ride-hailing service. Since I had to wait for 12 minutes, I wanted to find a place to sit and wait. Incredibly, the vast hotel lobby had no sofas. Naturally, I looked for a table in the lobby about ten steps away. As soon as I sat down, a waiter came over with the menu. The waiter gave me a disdainful look, indicating that I had to order something, or else I had to leave. It's not like I couldn't afford a cup of coffee, it's just that the attitude of the waiter was really disgusting. When I went to the front desk to complain, they didn't seem to care either. This attitude simply does not treat guests staying at this hotel as guests.
I stay at five-star hotels in Shanghai for one or two weeks almost every month. Since my company just moved nearby, I wanted to experience this hotel this time. The result is that even if other hotels are further away from my company, I will definitely not stay here unless absolutely necessary.