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Verwood Hotel & Serviced Residence

4.0 star property
Family-friendly hotel in Surabaya with spa and outdoor pool

Choose dates to view prices

Photo gallery for Verwood Hotel & Serviced Residence

Outdoor pool, pool loungers
Daily buffet breakfast (IDR 150000 per person)
Apartment 3 Bedrooms Deluxe Suite | Private kitchen | Coffee/tea maker, electric kettle
Suite | In-room safe, desk, laptop workspace, blackout curtains
Executive Room | In-room safe, desk, laptop workspace, blackout curtains
Located close to Chinatown, Verwood Hotel & Serviced Residence offers a welcoming retreat. Unwind with a massage or facial at the onsite spa, then enjoy international cuisine at Terakota restaurant. With an arcade/game room, children's pool and playground for kids’ entertainment.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Airport transfer
  • Bar
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free babysitting
  • Free area shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service

For families (6)

  • Children stay free
  • Babysitting (free)
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Hairdryer
Rainfall showerhead
Bidet
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout curtains
Jetted bath
Bidet
Separate bath and shower
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, laptop workspace, blackout curtains

Executive Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout curtains
Sofa bed - twin
Jetted bath
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 1 Bedroom Deluxe

Apartment 1 Bedroom Deluxe | View from room

Apartment 1 Bedroom Deluxe

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment 2 Bedrooms Deluxe

In-room safe, desk, laptop workspace, blackout curtains

Apartment 2 Bedrooms Deluxe

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 98 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment 3 Bedrooms Deluxe

In-room safe, desk, laptop workspace, blackout curtains

Apartment 3 Bedrooms Deluxe

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 139 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Apartment 2 Bedrooms Deluxe Suite

Apartment 2 Bedrooms Deluxe Suite | In-room dining

Apartment 2 Bedrooms Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 98 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment 2 Bedrooms Executive Suite

Apartment 2 Bedrooms Executive Suite | In-room safe, desk, laptop workspace, blackout curtains

Apartment 2 Bedrooms Executive Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment 2 Bedrooms Executive

In-room safe, desk, laptop workspace, blackout curtains

Apartment 2 Bedrooms Executive

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
LED TV
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment 2 Bedrooms Premier

In-room safe, desk, laptop workspace, blackout curtains

Apartment 2 Bedrooms Premier

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 139 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment 3 Bedrooms Deluxe Suite

Apartment 3 Bedrooms Deluxe Suite | Living room | LED TV

Apartment 3 Bedrooms Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 139 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout curtains

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout curtains
Sofa bed - twin
Jetted bath
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 1 Bedroom Deluxe Suite

Apartment 1 Bedroom Deluxe Suite | In-room safe, desk, laptop workspace, blackout curtains

Apartment 1 Bedroom Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | City view

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Jetted bath
Bidet
Separate bath and shower
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout curtains
Jetted bath
Bidet
Separate bath and shower
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Jl. Raya Kupang Indah, Surabaya, East Java, 60189

What's nearby

  • Al-Akbar Mosque - 5 min walk - 0.4 km
  • Ciputra World Mall - 2 min drive - 2.4 km
  • Pakuwon Mall - 4 min drive - 4.4 km
  • Tunjungan Plaza - 6 min drive - 5.2 km
  • Airlangga University - 11 min drive - 10.2 km

Getting around

  • Surabaya (SUB-Juanda) - 30 min drive
  • Surabaya Gubeng Station - 9 min drive
  • Tandes Station - 14 min drive
  • Surabaya Pasar Turi Station - 18 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Boncafe - ‬2 min walk
  • ‪X.O Grand Ballroom - ‬4 min walk
  • ‪Depot Bu Rudy Kupang Indah - ‬4 min walk
  • ‪Halim Restaurant - ‬5 min walk
  • ‪Kayu Contemporary Japanese Restaurant - ‬6 min walk

About this property

Verwood Hotel & Serviced Residence

Verwood Hotel & Serviced Residence puts you within a 10-minute drive of Tunjungan Plaza. Guests can visit the spa to indulge in massages, facials or body scrubs, and international cuisine is served at Terakota, which is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights.

At a glance

DONE

Hotel size

    • 467 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Free babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Free local shuttle
  • Playground
  • Free babysitting

What to do

  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 2 treatment rooms and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Terakota – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 150000 per person
  • Airport shuttle service is offered for an extra charge of IDR 260000 per vehicle (one way)

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Somerset Hotel & Serviced Residence
Somerset Surabaya Hotel & Serviced Residence
Somerset Surabaya Serviced Residence
Surabaya Somerset Hotel
Somerset Surabaya Hotel & Serviced Residence Java
Somerset Surabaya Hotel And Serviced Residence
Verwood Hotel Serviced Residence Surabaya
Somerset Surabaya
Somerset Hotel Surabaya
Verwood Hotel Serviced Residence
Verwood Serviced Residence Surabaya
Verwood Serviced Residence
Somerset Surabaya Hotel Serviced Residence
Verwood Hotel
Somerset Surabaya Hotel
Verwood & Serviced Surabaya
Verwood Hotel & Serviced Residence Hotel
Verwood Hotel & Serviced Residence Surabaya
Verwood Hotel & Serviced Residence Hotel Surabaya

Frequently asked questions

Is there a pool at Verwood Hotel & Serviced Residence?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Verwood Hotel & Serviced Residence?

Sorry, pets aren't allowed.

Is parking offered on site at Verwood Hotel & Serviced Residence?

Yes, there's free self parking.

Is an airport shuttle service offered by Verwood Hotel & Serviced Residence?

Yes, an airport shuttle is available. The charge is IDR 260000 per vehicle one way.

What are the check-in and check-out times at Verwood Hotel & Serviced Residence?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Verwood Hotel & Serviced Residence and nearby?

Verwood Hotel & Serviced Residence has a spa and an outdoor pool, as well as a steam room and an arcade.

Are there restaurants at or near Verwood Hotel & Serviced Residence?

Yes, Terakota offers international cuisine.

What's the area around Verwood Hotel & Serviced Residence like?

Verwood Hotel & Serviced Residence is located a short 3-minute walk from Al-Akbar Mosque.

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Verwood Hotel & Serviced Residence Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Breakfast
Service staff
Apartment

Reviews

10/10 Exceptional

Great stay.

Very comfortable, great breakfast, gym and pool are clean and functional. Staff are very helpful. Had not stayed here for a few years, but will be returning.
Adam, 3-night trip

10/10 Exceptional

As per usual, the breakfast was excellent, staff were very helpful and our stay was very comfortable. Our previous stay in an apartment was a little disappointing, but this time everything was great.
Adam, 1-night trip

10/10 Exceptional

The food in the restaurant is very good. You can also order food via Grab. Bluebird taxi is fast.
Mitsuhiro, 4-night trip

10/10 Exceptional

Business trip through Java, stayed in one of the apartments. Very comfortable and, as usual, the staff, service and breakfast are excellent. Easy access to the tol and city Grab meals or room service are easy options.
Adam, 2-night trip

8/10 Very good

I HAD A RELAXING TIME.
KOJI, 2-night trip

6/10 Good

The towels in the room smelled bad.
Hideyuki, 1-night trip

4/10 Fair

ベッドにコンセントがない 日本仕様コンセントが緩い
Koichi, 1-night trip

8/10 Very good

部屋の窓にカギ（ロック）が無く完全に閉める事が出来ないので外の騒音が入って来る。 風が強いと窓を閉めてあっても隙間が大きくなり外の騒音がかなりの音で聞こえて早朝のお祈りの音で起こされた。ロックはちゃんと着けて欲しい。 あと自分は固定のシャワーが嫌いなのでそれはちょっと困る。 スタッフ等　この2点以外は特に問題有りません。
Hiroshi, 13-night trip

6/10 Good

普通のホテル。
Sakae, 2-night trip

6/10 Good

今回の部屋はテレビは映らないので替えてもらったが、変わった部屋は冷蔵庫の扉が壊れていた。
Hideyuki, 1-night trip

8/10 Very good

こちらに来た時は毎回ここなので安心しています。　 不満があるとすれば固定式のシャワーですかね〜
Hiroshi, 11-night trip

8/10 Very good

インドネシアに行くと毎回このホテルなので安心感はある。　水廻り等に多少気になる点はあるが気に入っています。
Hiroshi, 12-night trip

6/10 Good

値段相応
YOSHIMASA, 2-night trip

8/10 Very good

こちらに来ると毎回使っているので安心出来る
Hiroshi, 8-night trip

4/10 Fair

以前に比べて兎に角汚い部屋でした。 ドアノブは壊れているし、スタッフに言っても治しに来ない。 料理も以前に比べてとても不味いのに高価格。
Hideyuki, 1-night trip

4/10 Fair

バスタブがあるはずがなかった。
1-night trip

8/10 Very good

Hotel like home

The hotel is quite old my clean and comfortable Service was good and staffs are friendly
Low Peng, 1-night trip

6/10 Good

風呂場が古く、又とても汚い。 洗面室のコップとミニバーのコップが汚れていて、不快でした。 外の音が聞こえてうるさい。
1-night trip

10/10 Exceptional

다시한번

위치, 청결, 친절함, 가격등 모든면에서 흠잡을수없는 호텔임 ㆍ 특히 호텔에서 주안다공항까지 20~30분 소요거리여서 비행기이용하실분은 최적의 위치입니다
DOO HYUN, 1-night trip

8/10 Very good

宿泊客のマナーにもよりますが概ね毎回静かに落ち着いて過ごせます。 部屋の灯りをもう少し明るく出来ると助かります。
7-night trip

6/10 Good

水回り、特に洗面台、ふろ場の排水が悪く水がなかなか流れない。 シャワーはお湯の出方が悪く、殆ど水に近い冷たさでシャワーをせざるを得なかった。又、バスタオルの清潔感に欠ける。 ハンドタオルが無い。四つ星ホテルにしては冷蔵庫内に飲み物を入れてない。等々四つ星ホテルと言えるグレードか疑問。御社を通じた予約は問題なくスムースだった。
6-night trip

6/10 Good

高速入り口に近く交通の便良し。コスパの高いホテル

気軽な感じでくつろげるところが最高
1-night trip

2/10 Poor

I had been cheated by your extremnely high cost of the hotel on top of the officialm publiushed rate
Teodoro, 1-night trip

10/10 Exceptional

Great Hotel

Great Hotel, but the WiFi On/Off most of the time. I used my own internet HotSpot.
Budiman, 1-night trip

6/10 Good

まぁまぁと言うホテルかな。
Koji, 1-night trip