Near Burj Khalifa and Dubai Mall, Carlton Downtown offers an upscale retreat. Unwind with a Swedish massage or aromatherapy at Armonia Spa, then relax by the rooftop terrace or poolside bar. Enjoy international cuisine at one of three on-site restaurants and take advantage of in-room WiFi.
Placing you a short five-minute drive from Dubai Mall, Carlton Downtown features a nightclub and a rooftop terrace. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Bayty, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Financial Centre Station is 3 minutes and Emirates Towers Station is 13 minutes.
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free secured, covered on-site valet parking
Wheelchair-accessible parking on site
On-site parking is limited (max. 1 space per unit)
Height restrictions apply for on-site parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Off-site
Free shopping centre shuttle
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–11 AM
3 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Babysitting (surcharge)
Lifeguard on-site
What to do
Tennis
Working away
24-hour business centre
28 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 2013
ATM/banking
Rooftop terrace
Television in common areas
Health club
An outdoor pool
Full-service spa
Nightclub
Outdoor tennis court
Massage/treatment rooms
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Area rugs in public areas
Tile flooring in public areas
Room amenities
Be entertained
22-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Selected Comfort mattress
Free cot/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Designer toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free newspapers
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Armonia Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Bayty – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Deli Grind – This delicatessen only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Havana lounge – On-site sports bar. Happy hour is offered. Open daily.
Narrah lebanise – This restaurant specialises in Middle Eastern cuisine. Open daily.
La Vie Dubai – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
A damage deposit of AED 500 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: AED 15.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 79 for adults and AED 39.5 for children
Airport shuttle service is offered for an extra charge of AED 200 per person (one-way)
Early check-in can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Dubai Warwick Hotel
Hotel Warwick Dubai
Carlton Downtown Hotel
Warwick Dubai Hotel
Carlton Downtown Hotel Dubai
Carlton Downtown Dubai
Warwick Dubai
Warwick Hotel Dubai
Carlton Downtown Hotel
Carlton Downtown Dubai
Carlton Downtown Hotel Dubai
Frequently asked questions
Does Carlton Downtown offer free cancellation for a full refund?
Yes, Carlton Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Carlton Downtown?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Carlton Downtown?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Carlton Downtown?
Yes, there's free valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Carlton Downtown?
Yes, an airport shuttle is available. The charge is AED 200 per person one-way.
What are the check-in and check-out times at Carlton Downtown?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-out is available.
What is there to do at Carlton Downtown and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Carlton Downtown also has 2 bars and a nightclub, as well as a Turkish bath and spa services.
Are there restaurants at or near Carlton Downtown?
Yes, there are 3 on-site restaurants, featuring al fresco dining and international cuisine.
Does Carlton Downtown have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Carlton Downtown like?
Carlton Downtown is in Trade Center, a short 3-minute walk from Financial Centre Station and 18 minutes' walk from Dubai Mall. Travellers love the hotel's prime location.
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Carlton Downtown Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
View
Breakfast
Kitchen
Subway
Bathroom
Elevator
Lobby
What guests liked
Breakfast was excellent, with a nice variety of food choices and prompt service. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
23 Feb 2025
Just perfect!
Everton Rodrigo
Everton Rodrigo, 1-night trip
6/10 Good
6 Feb 2025
Location is good but, may need to be renovated.
junhong
junhong, 4-night trip
10/10 Exceptional
20 Jan 2025
Dubai 2025
Friendly and efficient staff with clean and comfortable rooms. Great position for World Trade Centre.
Andrew
Andrew, 6-night trip
10/10 Exceptional
21 Dec 2024
Nice and convenient
Serdrick
Serdrick, 1-night trip
6/10 Good
3 Mar 2025
not a single employee is smiling, looks like all of them are forced to work or they need a raise in salary
Abdullah
Abdullah, 1-night trip
8/10 Very good
23 Nov 2024
Staff is very helping
Baljinder
Baljinder, 3-night trip
10/10 Exceptional
14 Jun 2023
Great location and great hotel and facilities
Syed
Syed, 4-night trip
8/10 Very good
16 Nov 2024
LOCATION Is Everything
The hotel is located in the middle of everything. Thw staff is extremely friendly as well. I'd definitely recommend staying here & I wouldn't surely stay on a future visit. I felt safe & everything was very nice.
Arlette
Arlette, 6-night trip
10/10 Exceptional
30 Jul 2024
Amazing staff great location
Lovely staff very helpful and warm .
Very convient location .
Amazing rooms !
Colston Julian
Colston Julian, 1-night trip
10/10 Exceptional
16 Jul 2024
Very convenient location
Vidal
Vidal, 6-night trip
10/10 Exceptional
25 Jul 2024
Amazing staff great location
Lovely staff very helpful and warm .
Very convient location .
Amazing rooms !
Colston Julian
Colston Julian, 1-night trip
10/10 Exceptional
4 Sep 2024
A good hotel for what you pay a bit outdated
Gregory
Gregory, 2-night trip
10/10 Exceptional
11 Sep 2023
An excellent hotel with very nice staff.
Nessi
Nessi, 7-night trip
6/10 Good
6 Apr 2024
Good value stay and great location
Good location anda attentive staff, hotel is a bit run down and while it is generally clean, there are some focus areas that need attention.
Hector
Hector, 4-night trip
10/10 Exceptional
18 Jul 2024
Stay was good.
Syed M
Syed M, 6-night trip
10/10 Exceptional
15 Feb 2024
We always stay here when we go to Dubai as it’s nice cleans and in a good area close to get around places
Maria
Maria, 14-night trip
10/10 Exceptional
28 Jan 2023
Very good location and friendly staff
Sandeep
Sandeep, 8-night trip
10/10 Exceptional
20 Aug 2024
The location, cleanness, staff, and proximity to the metro station was great. My suit was spacious and had an amazing view. I highly recommend this hotel and will certainly consider re-booking it on my next trip to Dubai.
Mel
Mel, 5-night trip
10/10 Exceptional
16 Jun 2024
much recommend
Fantastic customer service by staff great location clean rooms
Eva
Eva, 2-night trip
10/10 Exceptional
11 May 2024
Very good Hotel. Convenient to go any place ,
Altagracia
Altagracia, 6-night trip
10/10 Exceptional
20 Feb 2024
Very good hotel, friendly staff. Great view
ivan
ivan, 4-night trip
10/10 Exceptional
8 Mar 2024
Location and cleanliness is excellent. The staff professionalism is also amazing
jerry
jerry, 3-night trip
10/10 Exceptional
4 Mar 2024
Best Option un Dubai
Great Hotel Great Location
Jesus
Jesus, 3-night trip
10/10 Exceptional
16 Nov 2023
Great location, close to Metro and the Mall,lots of food choises nearby, would recommend this location for anyone traveling to Dubai.
Gurdave
Gurdave, 2-night trip
8/10 Very good
29 May 2024
Very Nice stay
Very comfortable. I enjoyed this Hotel.
Thé bathroom is outdated