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The Windsor Castle

4.0 star property
Lakefront hotel in Kottayam with 2 outdoor pools and 2 pool bars

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Windsor Castle

2 outdoor pools
View from property
Premium bedding, minibar, in-room safe, desk
Lobby sitting area
Superior Suite | Premium bedding, minibar, in-room safe, desk

Reviews

6.4 out of 10

Good

Popular amenities

  • Non-smoking
  • Pool
  • Bar
  • Airport transfer
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 poolside bars
  • 2 outdoor pools
  • Health club
  • Outdoor tennis court
  • Children's pool
  • Spa services
  • Babysitting
  • 24-hour business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Premium TV channels
  • Garden
  • Terrace
The price is $55
includes taxes & fees
$49 per night
Jan 7 - Jan 8, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Ceiling fan
Premium bedding
Shower/tub combination
Private bathroom
Electric kettle
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Suite

Superior Suite | Living area | LCD TV

Superior Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Premium bedding
Shower/tub combination
  • 462 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Ceiling fan
Premium bedding
Shower/tub combination
Private bathroom
Electric kettle
  • 247 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Cottage, 1 Bedroom

Basic Cottage, 1 Bedroom | Living area | LCD TV

Basic Cottage, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
  • 527 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

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Building design

Hotel Arcadia

Pool
Airport transfer
Free parking
Free WiFi
7.8 out of 10, Good, (21)
The price is $35
includes taxes & fees
$31 per night
Jan 2 - Jan 3, 2025
Hotel Arcadia

About the neighborhood

Map
Kodimatha, Kottayam, Kerala, 656039

What's nearby

  • Thirunakkara Mahadeva Temple - 3 min drive - 2.5 km
  • Mahatma Gandhi University - 4 min drive - 3.3 km
  • Thangal Hill - 4 min drive - 3.3 km
  • Kottayam Cheriyapally - 5 min drive - 4.3 km
  • Kumarakom Backwaters - 32 min drive - 14.7 km

Getting around

  • Cochin International Airport (COK) - 174 min drive
  • Kottayam Station - 11 min drive
  • Pallam Chingavanam Station - 14 min drive
  • Kumaranalloor Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Hotel Anand - ‬3 min drive
  • ‪The Citizens Club - ‬5 min walk
  • ‪Indian Coffe House - ‬2 min drive
  • ‪Theos - ‬17 min walk
  • ‪ChicKing Fried Chicken - ‬2 min walk

About this property

The Windsor Castle

The Windsor Castle is a great choice for a stay in Kottayam. You can visit the health club for a workout or unwind with a drink at one of the 2 poolside bars. Other highlights include 2 outdoor pools, an outdoor tennis court, and a children's pool.

Languages

English, French, German, Hindi, Russian

At a glance

DONE

Hotel size

    • 57 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (during limited hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 poolside bars
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 4 buildings/towers
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • Arcade/game room
  • Spa services
  • Outdoor tennis court
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (24 December) Gala Dinner per adult: INR 2000
  • Christmas Eve (24 December) Gala Dinner per child: INR 2000 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 2000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000 (from 6 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of INR 3000 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Also known as

Windsor Castle Hotel Kottayam
Windsor Castle Kottayam
The Windsor Castle Hotel
The Windsor Castle Kottayam
The Windsor Castle Hotel Kottayam

Frequently asked questions

Does The Windsor Castle offer free cancellation for a full refund?
Yes, The Windsor Castle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Windsor Castle?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at The Windsor Castle?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Windsor Castle?
Yes, there's free self parking.
Is airport shuttle service offered by The Windsor Castle?
Yes, an airport shuttle is available. The charge is INR 3000 per vehicle one way.
What are the check-in and check-out times at The Windsor Castle?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The Windsor Castle and nearby?
Practice your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and a health club. The Windsor Castle also has spa services and an arcade, as well as a picnic area and a garden.
What's the area around The Windsor Castle like?
The Windsor Castle puts you in the heart of Kottayam. Popular attractions include Mahatma Gandhi University, which is 4 minutes away by car.

Reviews

6.4

Good

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Poor

Anish, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good place to stay
The resort was nice but the rooms need upkeep
Karan, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Disorganised staff, run down Hotel. Loud guests who were disruptive and not managed by Hotel staff. Would not recommend
pamela, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Good ambiance for the out side of the property Good place for walking and dine out But in side the property and and the leadership of the friendiffice has to be improve the customer support inter personal relationships
4-night family trip
Verified Expedia guest review

6/10 Good

Not parallel to price hotel staff was not honest before they promised something else and then they didn’t fulfill that
M, 2-night trip
Verified Expedia guest review

2/10 Poor

Poor service and not comfortable
Rude front office staff with zero courtesy! Rooms very hot, AC not good. No windows!! No exhaust in wash room! Over all horrible. Not good for business travellers. I won't stay here again or recommend to anyone. May be good for wedding reception guests who don't need to stay but just need a room to change etc.
abe thomas, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good service
Stay was good and comfortable. The manager at the restaurant went above his duty to see if the food was good and our stay comfortable.
Alexander job, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Very dated place with poor service
Karim, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very Good

we stayed in a bungalow, lovely setting on canal. we were well looked after.
Verified Hotels.com guest review

8/10 Very Good

Value for money
Verified Hotels.com guest review

10/10 Exceptional

very friendly staff. very professional
Verified Hotels.com guest review

8/10 Very Good

Though advertising premium channels, there were none except for some select english landguage news. The grounds to the hotel were very nice. The staff was attentive.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

New year eve at Windsor castle , kottayam
It was amazing , the staff was cooperative in providing the facilities . In the absence of the concerned personal the front desk manager hurried with for boat services . It was a memorable experience
inderjit, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

This is a 2 Star Hotel with US standards
Bed sheets and towels are very old and stained. There is no tissue in the room. While hotel staff are nice but not many speaks English. Which is unusual for India. It is a 2 star hotel with US standards.
Verified Expedia guest review

4/10 Fair

Room
The room did not look clean. The room was very hot amd it took a long time to cool off. The bathroom was not clean and there was no hot water. I had to take cold shower. The hotel staff was OK. Yhe restaurent was OK. The restaurent staff was Ok. The food was OK. Overall, the the room was not worth the money.
Verified Expedia guest review

6/10 Good

Nice property but hotel itself needs fixing up
Stayed 3 nights. Rooms need updating. Mixed results with staff: some very friendly while others not so pleasant. Great property for strolling down to waterfront.
Verified Expedia guest review

4/10 Fair

comments
noisy maintenance work going on during afternoon hours on floor above our room without any intimation. stopped only after strong intervention by me with the management.
Verified Hotels.com guest review

8/10 Very Good

very good
Very spacious and clean hotel. The staff were very good. Especiall Geno in the office went extra mile to process my request. Generally very Good and offerdable.
Verified Hotels.com guest review

6/10 Good

Not the worst, but very far from the best
Overall the hotel is Ok for the price. The staff was friendly, even though the bus boys/ serving helpers clothes were dirty sometimes. The room had antique furniture, was spacious and seemed cleaned upon arrival. However, the first day housekeeping did not clean the bathroom, they just made the bed and replaced the towels. This was corrected for the duration of the stay after I mentioned it to the front desk. The hotel breakfast was complimentary ( traditional Indian breakfast) but offered limited choices. The restaurant/buffet prices were overpriced, very overpriced. The hotel sits right on the edge of the town, which for a foreigner is a little bit inconvenient. My friends whom I visited stay at Hotel Aida, which is in the town, cheaper, newly renovated and is in closer walking distance to the shops. Windsor Castle does sit on an extraordinary piece of property. If the hotel was renovated and there was a place to sit and enjoy the view of the review, this place would be marvelous! If you are looking at Windsor Castle, you should be looking at Hotel Aida.
Verified Expedia guest review

8/10 Very Good

A conveniently located hotel for our quick visits
The hotel appears like a castle from the highway , a few kilometres away from Kottayam towards Thiruvalla.The staff identified us and our check in was very smooth and we were escorted to the room along with our baggage.We covered Muvattupuzha,Pala,Kanjirappally,Kottayam,Thiruvalla,Chenhannur ,Omallur and Eraviperoor, visiting our relatives while enjoying rain and the lush green of the interior of Kerala. We could also visit a famaous pilgrimage centre at Mannar called Parumala Church. The hotel served as accommodation for our visits.Before leaving, we took a round of the exterior of the hotel to enjoy the garden and the panoramic view of the lake and the scenery.
Verified Expedia guest review

6/10 Good

Justo
Muy justo, parece que hace tiempo fue un buen hotel, pero ahora está viejo y descuidado. El agua caliente de l ducha tarda más de 10 minutos en salir.
Verified Hotels.com guest review