This is the worst stay I ever had at any hotel booked through Hotel.com. Let's be clear; this location shouldn't be allowed to be using this service.
Let's start with the positive. The room was large and comfortable. The bathroom was large, and the bath was much welcome. That said, the bath had no water pressure. I am not sure why the room has two single beds instead of a big bed, but that is what I booked, so no issues there.
The issue is the owner. She is the most intense and unwelcoming hotel owner I ever experience. She requested money from us before we even arriving at the hotel. During checked-in, she commented about other guests 'only' coming by taxi, which we honestly felt uncomfortable with. During our entire stay, she kept contacting us and harassing us left and right. She kept requesting we pay her double what we paid to come to book the hotel on hotel.com.
She made comments about people using this type of website and them taking too big of a commission.
Her electronic gate malfunctioned and closed on my car, doing real damage to the rear door, and she just refused to discuss it.
There is plenty of other great hotels in the region. Avoid this one at all costs.
