โซฟิเทล โซ สิงคโปร์ (เอสจีคลีน)

Horrible hotel policy

One of the worst experience in my life. I booked the room wanting to do a surprise proposal for my future wife. However upon check-in to the hotel. The hotel staff mentioned that no visitors allowed even during day time and asked me to upgrade the room to a bigger room in order to accommodate friends. What kind of hotel do not allow visitors during day time. I even explained that it will be 3 ppl and it’s within the max of 5 people based on current requirement. But sadly they refused it. In order to not ruin my surprise, i folk out additional cash and upgraded the room. Over all service of staff is good. But will never recommend this hotel to anyone with such bad flexible service practices. I didn’t ask them to brk the law. I wanted to have a visitor. Seems it’s a very big request.

ทริป 1 คืน, 18 ธ.ค. 2020

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My experience is staying at this hotel. It's out of the world. It's beautiful. It is becoming one of my hotels to visit. I will definitely stay at this hotel again when I visit Singapore soon, anytime soon. The staff is great, very friendly and always smiles

Leo, เดินทางเพื่อทำธุรกิจ 5 คืน, 13 มี.ค. 2020

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Comfy

Service was amazing but hotel room needed some maintenance doing. Super comfortable bed. Staff very friendly.

ทริป 2 คืน, 20 ก.พ. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Sophisticated boutique hotel in a great location

Our stay at SO/ Sofitel was very good. The staff were very friendly and helpful, nothing was too much trouble to them. The room, though not large was very comfortable with a free bar for soft drinks and bottled water, replenished daily. The location of the hotel was ideal as we were only 15 mins walk to the Marina bay area. Also there is a food/ restaurants market immediately opposite the hotel where you can get really good quality street food for just a few dollars. All the locals eat there as well as lots of tourists. We dined there and were delighted with the food quantity, quality and price.The MRT ( metro) is a 5 min walk away and from here you can access other tourist areas such as Clarke quay and Orchard Road, Raffles city shopping centre and Chinatown.

Angela, ทริป 3 คืน, 19 ก.พ. 2020

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Hotel Guests versus Locals...

Better than expected, however there needs to be a relook to the pool area It seemed to me that hotel guests are not a priority at the pool bar for food and drinks, the hotel obviously is outbound marketing to the locals and was quite certain there were locals that were using lounge chairs next to the pool while hotel guests had to sit in chairs away from the pool and also witnessed hotel guests leave the pool area after waiting to be served. The hotel needs to prioritize Hotel guests , chairs seating and service needs to maintain a standard, this was very disappointing to see guests unhappy.

CURTIS, ทริป 1 คืน, 14 ก.พ. 2020

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The staff were wonderful. They were helpful and accommodating. The thermostat control did not work the first night. We were freezing and shivering that I had to call the guest services at 0200. Breakfast was not up to par.

ทริปกับเพื่อน 2 คืน, 6 ก.พ. 2020

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All the staffs are very helpful, big and spacious room. Awesome design.

Eileen, ทริปกับครอบครัว 1 คืน, 17 ม.ค. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

The hotel staff were friendly and helpful. Room spacious and artfully appointed, breakfast really good and a central location for walking around all the attractions of central Singapore

ทริป 5 คืน, 15 ม.ค. 2020

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Wonderful and high tech

Excellent stay!

ทริป 1 คืน, 9 ม.ค. 2020

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Beautiful hotel

Hotel is nice, new and beautifully decorated. Pool area is clean and modern. 10 mins walk to Marina Bay Area. But hotel is not close to any large malls or restaurants. All the in room amenities are good qualities and mostly included.

ทริป 1 คืน, 6 ม.ค. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com