4/10 พอใช้
24 มี.ค. 2025
Positive and negative aspects of my accommodations
I want to express first the positive aspects of my stay for two nights as the staff members were exemplary beyond words as the professionalism which was displayed is one of the best of my many years of travel to Costa Rica as they should be recognized by management or owners of the hotel as they went beyond what is expected of a hotel employee.
Now my stay unfortunately was a major disappointment as the room was extremely dated from cracked tiles, to facets leaking in bathroom, to the beds which the frames were extremely filthy along with the matress, the doors not opening properly in the restroom to the jacuzzi in need of a major remodel. The noise at night is constant with the suite I was provided as the wooden floors above you would creak each time a person would walk and disturb your sleep constantly and the constant noise at the front desk with individuals talking as the suite is within 2 to 3 meters of this location.
This was my true and unbiased opinion of my stay as I hope in the future the rooms endure a complete remodel for guests to enjoy there travels
ผู้เข้าพักจริง
ทริป 2 คืน
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