โรงแรม เพนนิงตัน บาย รอมบัส, ฮ่องกง

its my repeated stay here, for its premium location under very reasonable rates even at the weekend. i was lucky enough to be offered a room upgrade and were okay to arrange a late check out when i requested, for which not all hotels could be as friendly and flexible.

Handy phone was missing & one-touch numbers on phone always led to an engaged tone, until told later to press 0 instead. Salt water pipe used for flushing burst at restaurant on lower floor. Bit of mayhem but Hotel Crew were very professional and made all efforts to assist. Efforts are commendable. Bathroom was bit too dark & better housekeeping needed there. Drainage bit clogged & I had to request for better dusting of shelves. Cockroach ran out of the cup drawer.

The same chamber maid will knock on the door everyday as early as 830am despite having the 'Do Not Disturb' sign/light on. She claimed if she does not clean the room, HKD32 will be deducted off her pay. Otherwise, the hotel is comfortable at a very convenient location. Hotel reception staff and concierge were polite and helpful.

Kept on good conditions, and nice toiletries.

Hotel is mediocre, it is definitely a bit on small side. However, location is amazing is it’s centrally located in Causeway Bay next to major retailers (with 7-11 conveniently located next door). Room service wasn’t exactly thorough as the removed pillow case was not replaced.