When you stay at Villa Customa, you'll be a short five-minute drive from Ueno Park and Sensoji Temple. Also, Tokyo Dome and Tokyo Skytree are a short five-minute drive away. The property is only a short walk to public transportation: Ueno-okachimachi Station is 5 minutes and Naka-Okachimachi Station is 6 minutes.
When you stay at Villa Customa, you'll be a short five-minute drive from Ueno Park and Sensoji Temple. Also, Tokyo Dome and Tokyo Skytree are a short five-minute drive away. The property is only a short walk to public transportation: Ueno-okachimachi Station is 5 minutes and Naka-Okachimachi Station is 6 minutes.
At a glance
Property size
4 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Check-out time is 11:00 AM
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [メールを受け取り次第]
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Airhost mobile app before check-in
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Internet
Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
No on-site parking available
Food and drink
Electric kettle
Bathrooms
Bidet
Entertainment
TV
Laundry
Washing machine and dryer
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in stairwells
Soundproofing
Well-lit path to entrance
Smoke-free property
Services and conveniences
Safe
Virtual front desk
Location highlights
Near a metro station
Near a train station
In the shopping district
In the historical district
Near a hospital
Near a zoo
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
4 rooms
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Policies
Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover, JCB International
Frequently asked questions
Are pets allowed at Villa Customa?
Sorry, pets aren't allowed.
Is parking offered on site at Villa Customa?
Sorry, there's no on-site parking at Villa Customa.
What are the check-in and check-out times at Villa Customa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What's the area around Villa Customa like?
Villa Customa is a short 5-minute walk from Ueno-okachimachi Station and 5 minutes' walk from Ueno Park.
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