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Hotel Spa Mansion Santa Isabella

3.0 star property
Historic hotel with spa, near Maldonado Park

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Photo gallery for Hotel Spa Mansion Santa Isabella

Courtyard view
Terrace/patio
LED TV
Family Suite | In-room safe, individually decorated, individually furnished
In-room dining
Experience Hotel Spa Mansion Santa Isabella, nestled near Maldonado Park and Riobamba Cathedral. Enjoy a breakfast buffet, take in the views from the terrace or indulge in a rejuvenating body treatment at this historic hotel.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pet-friendly
  • Free parking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace

Feel at home (6)

  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • LED TV
The current price is ฿2,478
฿2,726 total
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, individually decorated, individually furnished

Classic Twin Room

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Bathrobes
Bidet
Hairdryer
Free bottled water
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Traditional Double Room

Traditional Double Room | In-room safe, individually decorated, individually furnished

Traditional Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Heating
LED TV
Hairdryer
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

In-room safe, individually decorated, individually furnished

Deluxe Room

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Bathrobes
Bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Garden View

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 Bedroom, Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Heating
LED TV
Deep-soaking bath
Private bathroom
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | In-room safe, individually decorated, individually furnished

Luxury Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Separate bedroom
Deep-soaking bath
Private bathroom
Bathrobes
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | In-room safe, individually decorated, individually furnished

Classic Single Room

Highlights

Balcony
Individually furnished
Individually decorated
Heating
LED TV
Bathrobes
Bidet
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, individually decorated, individually furnished

Superior Triple Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
LED TV
Hairdryer
Bidet
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Family Suite

Family Suite | In-room safe, individually decorated, individually furnished

Family Suite

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
2 bedrooms
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
8 Mar - 9 Mar
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About the area

Map
Jose Veloz 2848, between, Carabobo Magdalena Davalos, Riobamba, Chimborazo

What's nearby

  • Maldonado Park - 3 min walk
  • Riobamba Cathedral - 4 min walk
  • Sucre Park - 7 min walk
  • National University of Chimborazo - 4 min drive
  • Higher Polytechnic School of Chimborazo - 5 min drive

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 108.7 miles/174.9 km
  • Riobamba Train Station - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Bonny Restaurant - ‬12 min walk
  • ‪Corcel Negro - ‬8 min walk
  • ‪El Chacarero - ‬6 min walk
  • ‪El Delirio Restaurant - ‬11 min walk
  • ‪San Valentín - ‬16 min walk

About this property

Hotel Spa Mansion Santa Isabella

Located near a train station, Hotel Spa Mansion Santa Isabella is a great choice for a stay in Riobamba. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. This historic hotel also features a bar/lounge, a sauna and a steam room.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is 11:30 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Ecotours
  • Hiking/biking trails
  • Horse riding/hire
  • Pool table
  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Closed-captioned TV
  • Visual fire alarm
  • Doorbell and phone notifications
  • Lever door handles
  • No lift (single-level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Heating
  • Bathrobes
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Bidet
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per accommodation (may vary based on length of stay), plus a one-off cleaning fee of USD 25

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Mansion Santa Isabella
Mansion Santa Isabella Hotel
Mansion Santa Isabella Hotel Riobamba
Mansion Santa Isabella Riobamba
Mansion Santa Isabella
Spa Mansion Santa Isabella
Hotel Spa Mansion Santa Isabella Hotel
Hotel Spa Mansion Santa Isabella Riobamba
Hotel Spa Mansion Santa Isabella Hotel Riobamba

Frequently asked questions

Does Hotel Spa Mansion Santa Isabella offer free cancellation for a full refund?

Yes, Hotel Spa Mansion Santa Isabella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Spa Mansion Santa Isabella?

Yes, cats and dogs are welcome. There's a charge of USD 15 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Spa Mansion Santa Isabella?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Spa Mansion Santa Isabella?

Yes, an airport shuttle is available. The charge is USD 120 per vehicle one-way.

What are the check-in and check-out times at Hotel Spa Mansion Santa Isabella?

Check-in start time: noon; check-in end time: anytime. Check-out time is 11:30 AM. Express check-out and contactless social distancing and check-out are available.

What is there to do at Hotel Spa Mansion Santa Isabella and nearby?

Have fun with on-site activities such as horse riding and hiking. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Spa Mansion Santa Isabella also has a garden and access to a nearby indoor pool.

Are there restaurants at or near Hotel Spa Mansion Santa Isabella?

Yes, there's an on-site restaurant.

What's the area around Hotel Spa Mansion Santa Isabella like?

Hotel Spa Mansion Santa Isabella is in the heart of Riobamba, a short 3-minute walk from Maldonado Park and 7 minutes' walk from Sucre Park.

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Hotel Spa Mansion Santa Isabella Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place! We have stayed at this hotel for several trips now and it is consistently awesome.
James, 3-night trip

10/10 Exceptional

Beautiful place and excellent food.
Nicole, 2-night trip

10/10 Exceptional

Great place to stay. Unfortunately the spa area was unavailable
Ivan, 1-night trip

6/10 Good

The gardens were amazing. The staff was very nice

10/10 Exceptional

Nice place
Raul, 1-night trip

10/10 Exceptional

The staff were very helpful and friendly.
Jennifer, 3-night trip

10/10 Exceptional

Clean and calm rooms.
Maxim, 1-night trip

10/10 Exceptional

The staff was exceptional and Angel was extremely helpful.
Richard, 1-night trip

10/10 Exceptional

Excellent! Staff were extremely helpful and kind!
Rebecca, 2-night trip

10/10 Exceptional

5 stars
Top notch staff & service. Clean rooms, big beds, wifi, we did laundry, we did couples massages, free breakfast in the restaurant attached to it. Safe neighborhood, close to shopping and transportation. Rodrigo did an amazing job. Transport to Quito airport provided.
carlos, 4-night trip

10/10 Exceptional

Very nice stay in this beautiful classic building. We had a king suite which came with double sink, shower and a soaking bathtub in the suite. Nice big comfortable king bed. The staff were always very friendly. Food at the restaurant was very nice. The hotel is right in the center of riobamba, 10 minute stroll to the main strip of restaurants and bars/clubs. 2 minutes from the central park and the train station. Very safe town, had a great time. Would definitely stay here again.
Matt, 3-night trip

6/10 Good

Overall beautiful property in Riobamba. My husband & I were originally placed in a much smaller room than what we had booked. A bit of an inconvenience, but staff corrected situation once I informed them. Loved the suite (once we were moved to the correct room) & would highly recommend!! We were not given any information about breakfast, spa, etc. when we checked in so that would be my suggestion for an area to improve on
Catherine, 1-night trip

6/10 Good

Looks like a beautiful historic property however the family suites are worn. Carpet is stained and needs replacing. Things like taps and faucets are barely attached. Rough shape.
1-night trip

8/10 Very good

We stayed here because it was recommended in the 2022 Lonely Planet. The property was beautiful, the room was cramped as the Loenly Planet mentioned. Everything was clean and staff were very attentive. We visited the spa twice, which is only open by appointment right now. I thought it was overpriced, but it was very pretty and clean. It was $44 for use of the jacussi for 2 hours and $55 for jacuzzi with the two saunas. We also did a couple massage which was $80 total. That was already, I wouldn't do it again. The parking was a little inconvenient but it was still nice to have safe parking. There is a gate in the back of the property that they have to open for you to put the car into. The free breakfast is great. Overall I would recommend this place.

10/10 Exceptional

Cornelio, 1-night trip

4/10 Fair

Propiedad antigua y descuidada, el desayuno bastante básico
Alejandro, 1-night trip

8/10 Very good

….
Michael, 1-night trip

10/10 Exceptional

Loorna, 1-night trip

10/10 Exceptional

Damien, 1-night trip

10/10 Exceptional

Muy bonitas las instalaciones
carlos, 2-night trip

10/10 Exceptional

Bello hotel volvería a hospedarme
El hotel es de los mejores que hay en Riobamba, su antigüedad y cómo está armonizado es hermoso! Nos hospedamos en la parte nueva y el dormitorio excelente tal cual las fotos y cómo lo esperábamos! La única recomendación es que no pongan desayuno buffet si no existe! Nos esperábamos esa modalidad al desayuno y no fue así!
Diego, 1-night trip

10/10 Exceptional

gracias
gabriela, 1-night trip

10/10 Exceptional

gracias
gabriela, 1-night trip

10/10 Exceptional

Cristian, 3-night trip

10/10 Exceptional

Fabio, 1-night trip