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Hotel Del Parque

3.0 star property
Santa Marta hotel with bar/lounge

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Photo gallery for Hotel Del Parque

Quadruple Room | Desk, free cots/infant beds, free WiFi
Lobby sitting area
Desk, free cots/infant beds, free WiFi
Shower, towels
Property grounds
In Historic Center, Hotel Del Parque invites you to unwind in the garden or sip a drink at the bar. Stay connected with WiFi and take advantage of multilingual staff, luggage storage, barbecue grills and laundry facilities.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Bar/lounge
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Multilingual staff
  • Barbecue grills

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Desk, free cots/infant beds, free WiFi

Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Desk, free cots/infant beds, free WiFi

Single Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, free cots/infant beds, free WiFi

Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

Desk, free cots/infant beds, free WiFi

Triple Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 3 Single Beds

Similar properties

Front of property

Fatima Hostel Santa Marta

  • Pool
  • Pet-friendly
  • Free WiFi
  • Laundry facilities
8.6 out of 10, Excellent, 4 reviews
Fatima Hostel Santa Marta
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About the area

Map
Calle 19 # 4-45, Santa Marta, Magdalena, 470004

What's nearby

  • Parque de los Novios - 2 min walk
  • Santa Marta Cathedral - 2 min walk
  • Santa Marta Beach - 6 min walk
  • Marina Santa Marta - 7 min walk
  • Bahia de Santa Marta - 7 min walk

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 32 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Charlie's Bar And Grill - ‬1 min walk
  • ‪La Sarten Dorada - ‬2 min walk
  • ‪Porthos Pub - ‬2 min walk
  • ‪La Plaza - Santa Marta - ‬1 min walk
  • ‪Ikaro Cafe - ‬2 min walk

About this property

Hotel Del Parque

Enjoy your visit to Santa Marta with a stay at Hotel Del Parque. Other highlights include a bar/lounge and a garden.

Languages

English

At a glance

DONE

Hotel size

    • 5 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10 PM
    • Minimum check-in age – 18
    • Check-out time is 12:30 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Bar/lounge
  • Barbecue grills

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 30000 per vehicle (one way)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards.

Also known as

Del Parque Santa Marta
Hotel Del Parque
Hotel Del Parque Santa Marta
Hotel Parque Santa Marta
Parque Santa Marta
Hotel Del Parque Hotel
Hotel Del Parque Santa Marta
Hotel Del Parque Hotel Santa Marta

Frequently asked questions

Does Hotel Del Parque offer free cancellation for a full refund?

Yes, Hotel Del Parque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Del Parque?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Del Parque?

Sorry, there's no on-site parking at Hotel Del Parque.

Is an airport shuttle service offered by Hotel Del Parque?

Yes, an airport shuttle is available. The charge is COP 30000 per vehicle one way.

What are the check-in and check-out times at Hotel Del Parque?

Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is 12:30 PM.

What is there to do at Hotel Del Parque and nearby?

Hotel Del Parque has a garden.

What's the area around Hotel Del Parque like?

Hotel Del Parque is a short 2-minute walk from Parque de los Novios and 6 minutes' walk from Santa Marta Beach.

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Hotel Del Parque Reviews

Reviews

7.4

Good

7.2/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Poor

The Hotel is not like what was offered when I booked the room, the picture are not representative of the hotel. The place is not in good condition and is full of old stuff, the room’s door had no lock.
2-night trip

6/10 Good

5-night trip

10/10 Exceptional

Great price and great location
The place needs some work.
Trevor H., 1-night trip

2/10 Poor

This hotel is a scam. Nobody was waiting for us, no clean rooms were available. Hotel was dirty. Owner said the manager had left the day before hence the chaos. We moved to another hotel and the manager said he would not charge us. Turns out Expedia now says the owner did not approve a refund - we have been robbed. Avoid at all costs.
Juan, 1-night trip

2/10 Poor

Les chambres ne correspondent en rien à la photo de l'annonce. l'état des chambres est déplorable.
Bruno, 3-night trip

2/10 Poor

Hotel was in extremely dirty conditions; and rooms were not ready. There was trash and bottles of beer in the rooms. No staff available except for the owner who was very apologetic. We did not feel safe or comfortable staying there and had to look for another hotel. Unfortunately hotels can be very expensive if reservations are not made in advance. I spent COL$575.000 (US$197). I expect Expedia to not only refund me for the hotel del parque fees, but also something (points, refund) for the incremental expenses that I had to incur. Pictures of hotel del parque when we arrived for check in are available if you need them.
Ricardo, 1-night trip

6/10 Good

Buena ubicación, muy sucio.
Felipe es muy amable pero la verdad tiene muy muy descuidado el lugar. La habitación estaba sucia al entregarla y el exterior presenta un deterioro evidente. Lo mejor es la zona, simplemente una zona excelente e inmejorable. Recomiendo que actualicen las fotos del lugar porque dista en bastantes aspectos.

6/10 Good

Estancia corta y para mochileros
Está en el mismo casco urbano. Y el dueño es muy servicial, educado y agradable. Pero no es un hotel, es una casa con varias habitaciones q lastimosamente están un poco descuidadas. Las fotos no corresponden con la actualidad

8/10 Very good

Hotel agradable
La casa estilo colonial es cómoda, aunque por fuera no luce muy alentadora, el cuarto sirve para el propósito. La persona que atiende es muy amable.
William, 3-night trip

4/10 Fair

Needs cleaning
Pleasant owner. Dirty towel, tiny room, dirty floor, cobwebs...
on-the-go, 3-night trip

10/10 Exceptional

Very nice family owned hotel in very good location
Felipe was an amazing host. He was always helpful and available to answer any questions. The room was available early and clean. The shower door might need a better cleaning, but other than that everything was very good.
1-night trip

4/10 Fair

Not a 3 star hotel, 1 star at the most. Our booking was prepaid and non-refundable. Nevertheless we turned on our heels and went away. Should be avoided.
Ulrik, 3-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Not a hotel
More like a home stay. Booked 2 double rooms. One of the rooms was a dorm style room with dirty linen. Had to go get another room at another hotel that was suitable. Orbitz failed to refund the transaction. Will not be returning.
jenna, 1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

The room was not ready when we arrived to the hotel.
1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Cerca a la rumba / close to the nightlife
Nando was very nice and eager to help with any question we had. The AC worked great. Beds were good.
2-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Good for backpackers
We came in and it was a mess!! The whole place smells like dog and cigar .. There was a man acting very strange i think his the owner he was also a mess
roz , 3-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Stayed here for 2 nights and the owner is great! He is very kind, laid back and generous. However, the cleanliness of the facility is only average. The floors seemed to not be very clean and there were little details like the trash wasn't taken out when we arrived. However, there is a cool patio space with lots of artwork. The best part for me was how nice the owner was. He offered us free breakfast and did our laundry for free! It's a good place to stay if you are looking for something cheap next that is right on a central street where there are nice restaurant, travel agencies and the port near by.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Just what we were looking for
Quiet simple good beds and nice bathroom close to everything. The owner is quite helpful and does everything to make your stay as good as he can. Key West Fla atmosphere
This review was submitted before 2018 and has not been verified.

8/10 Very good

Super lokalita
Majiteľ bol perfektný a snažil sa vyjsť maximálne v ústrety našim požiadavkám. Hotel má skvelú polohu uprostred všetkého diania v Santa Marte. Ubytovanie odporúčam všetkým, čo si nepotrpia na luxus.
This review was submitted before 2018 and has not been verified.

6/10 Good

Reservation problem at well-located small hotel
It started bad: there was no room for us despite of paid reservation. After 2 hours of frantic efforts, we got a room, thanks to courtesy of other guests. As compensation for nervous moments, we got free breakfast - a nice gesture. This is small hotel, well located in heart of Santa Marta. Our room was basic but OK, with A/C. Lobby area needs a bit of clean up.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Genial trato, perfecta ubicación.
Felipe nos trató EXCEPCIONALMENTE. Si bien no será el hotel más lujoso o con las mejores prestaciones, el trato amable del personal (siempre sugeriéndonos cosas por hacer o visitar así como tratándonos como amigos, no clientes) y la ubicación compensan con creces. Volveremos sin duda. ¡Gracias!
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Super vært og hyggelige værelser
Vi havde kun booket en overnatning, men skyndte os at bestille en mere, fordi stedet var vildt hyggeligt og skøn gårdhave og værten virkelig hjælpsom og venlig. Det var midt i centrum, men kUn fem minutter fra stranden. Ingen morgenmad, men utallige steder ligen udenfor døren. Vi vi gerne bo der igen.
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Vacance
Très très bien personne au petit soin